Reginald Thompson
MLGW
Bartlett,TN
1
Certification
26
years of professional experience
Experienced professional with over 20 years in law enforcement, recognized for exceptional teamwork and attention to detail. Strong ability to respond decisively in emergencies, ensuring public safety and maintaining order in high-pressure situations.
Work History
Armed Special Police Officer 2
3 Years 11 Months- Conducted regular patrols to promote public safety and deter criminal activity.
- Assisted in emergency situations by providing essential support and aid.
- Documented incidents and prepared detailed reports for supervisor evaluation.
- Interacted with community members to foster positive relationships and strengthen trust.
- Monitored surveillance systems to identify potential security threats or violations.
- Enforced traffic laws, issuing citations, and conducting field sobriety tests when necessary.
- Trained new officers in departmental policies, procedures, and safety protocols.
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Trained new officers, sharing best practices and improving departmental efficiency.
- Engaged with at-risk youth, promoting positive alternatives to criminal activities.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Handled citation and traffic violation paperwork.
- Conducted routine patrols to ensure safety and security of MLGW facilities.
- Responded promptly to emergency situations, demonstrating quick decision-making under pressure.
- Monitored surveillance systems to detect suspicious activities and prevent security breaches.
- Enforced regulations and policies to uphold organizational standards in security practices.
- Assisted in crisis management efforts, coordinating with emergency services during critical incidents.
- Evaluated security protocols regularly, recommending improvements to enhance overall safety measures at MLGW facilities.
- Provided exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
- Assisted with crowd management during large-scale gatherings, promoting an orderly environment free from disturbances.
- Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
- Improved communication between team members by implementing standardized reporting methods for greater situational awareness.
- Contributed to successful evacuation drills that tested emergency procedures and identified areas for improvement within the organization''s crisis management plan.
- Reduced risks by identifying and addressing potential security threats proactively.
- Assisted in the development of emergency response plans, increasing organizational preparedness for various scenarios.
- Responded swiftly to medical emergencies, providing first-aid assistance until medical professionals arrived on scene.
- Ensured public safety and maintained order during high-profile events and emergency situations.
- Mentored new officers on department policies and procedures, contributing to a well-trained and effective team.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
- Supported event organizers with strategic planning for security measures that ensured smooth operations without compromising public safety or venue integrity.
- Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers.
- Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems.
- Adhered to strict confidentiality protocols when handling sensitive information, maintaining the integrity of investigations and protecting the privacy of those involved.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
Part-time Automotive Technician
2 Years- Trained junior technicians on proper procedures and safety protocols, fostering a collaborative work environment.
- Maintained accurate documentation of services performed, ensuring compliance with company standards and regulations.
- Collaborated with parts department to ensure timely availability of necessary components for repairs.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Deputy Jailer
21 Years 8 Months- Motivated individual with a strong sense of accountability.
- Contributed effectively in high-pressure environments.
- Collaborated successfully with team members and worked independently.
- Adapted quickly to new challenges and learned efficiently.
- Communicated effectively in both spoken and written formats.
- Supported team dynamics by providing assistance and guidance.
- Exhibited respect and friendliness while offering help.
- Assisted in daily operations while collaborating productively with team members.
- Worked flexible hours including nights, weekends, and holidays.
- Managed time effectively to meet all deadlines.
- Maintained organization and attention to detail with a strong work ethic.
- Focused on details while completing various assignments.
- Applied critical thinking to assess problems and evaluate solutions.
- Enhanced communication skills through regular team interactions.
- Successfully managed tasks within tight deadlines in a fast-paced setting.
- Cultivated and maintained positive and effective working relationships.
- Demonstrated strong organizational and time management skills while overseeing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Supervised daily operations of correctional facility, ensuring adherence to safety protocols and regulations.
- Developed and implemented training programs for new officers, enhancing team performance and operational efficiency.
- Conducted regular assessments of inmate behavior, facilitating conflict resolution and maintaining a secure environment.
- Collaborated with law enforcement agencies to coordinate security measures during transport of inmates, ensuring safe operations.
- Monitored facility systems and procedures, identifying areas for improvement to enhance overall security effectiveness.
- Led incident response teams during emergency situations, employing strategic decision-making to mitigate risks and ensure safety.
- Maintained accurate records of inmate activities and disciplinary actions, supporting compliance with legal standards and policies.
- Fostered positive relationships among staff, promoting teamwork and effective communication throughout the correctional facility.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised Number employees and performance of tasks and managed Number offenders.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
- Fostered a culture of respect among staff members through open communication channels and team-building exercises.
- Coordinated responses to emergency situations arising in different prison locations.
- Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
- Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
- Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
- Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
Education
No Degree - Computer Programming
High School Diploma
Skills
Computer skills
Incident command
Less-lethal weapons
Traffic enforcement
Officer safety
Active shooter response
Patrol procedures
Firearms proficiency
Conflict de-escalation
Vehicle operation
Emergency response
Law enforcement collaboration
Teamwork
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Active listening
Verbal and written communication
Decision-making
Relationship building
Team building
Public service
Law enforcement
Professionalism
First aid
Certification
- Fundamental of gas and basic electricity certification.
- First Aide CPR Certified 8-2022
- CIT Basic De-Escalation Skills Training 2021
- Shelby County Deputy Commissioned
- Firearm Certification 2021
ORGANIZATIONS
- Member, The Tennessee Gang Investigators Association
Timeline
Armed Special Police Officer 2
MLGW
10.2022 - CurrentRead More
Part-time Automotive Technician
Walmart
10.2020 - 10.2022Read More
Deputy Jailer
Shelby County Government
02.2001 - 10.2022Read More
State Tech Technical And Community College
No Degree from Computer Programming
Read More
Fayette Ware High School
High School Diploma
Read More