Reginald Thornton
Flint,MI
Summary
Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Client Service Advisor
Huntington National Bank
Flint, MI
01.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Responded proactively and positively to rapid change.
Automation Specialist
GPC Empire Wire
01.2017 - 11.2017
- Automation department supporting our sales staff with technical support on the products and some engineering services to certain customers.
- Maintained, debugged and optimized automation programs.
- Troubleshot, fixed and improved electrical controls.
- Prepared automation concept and control drawings according to client specifications.
Technician
Robert Half Technology
01.2014 - 06.2017
- Service
- Performed upgrades to restaurant software, ran health checks, software upgrades for Flint School systems, Field Services
- Organized work to meet demanding production goals.
Education
Associate of Applied Science - Network Systems Administration
ITT Technical Institute
09.2013 - 05.2016
Bachelor of Science - Information Technology
AIU Online
01.2020 - Current
Skills
Skills & Abilitiesundefined
Timeline
Client Service Advisor
Huntington National Bank
01.2021 - Current
Bachelor of Science - Information Technology
AIU Online
01.2020 - Current
Automation Specialist
GPC Empire Wire
01.2017 - 11.2017
Technician
Robert Half Technology
01.2014 - 06.2017
Associate of Applied Science - Network Systems Administration
ITT Technical Institute
09.2013 - 05.2016
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