Overview
Work History
Education
Skills
Affiliations
Cover Letter
References
Summary
Timeline
Generic
Reginald Timmons Jr

Reginald Timmons Jr

Inverness,FL

Overview

19
19
years of professional experience

Work History

Personal Trainer

Anytime Fitness
Inverness, FL
03.2024 - Current
  • Developed and improved athletic performance for clients through customized one-on-one training programs.
  • Specialized in fat loss and muscle toning, helping clients achieve a positive outlook on fitness.
  • Managed staffing, billing, computer software, and sales pricing.
  • Maintained customer rapport through face-to-face interactions and ensured a clean gym environment.

Quality Assurance Analyst

Ansafone Communications
Ocala, FL
09.2021 - 10.2024
  • Conducted quality assurance reviews, identifying areas for improvement and mentoring team members to enhance performance.
  • Provided exceptional customer support, achieving high satisfaction ratings.
  • Led shift teams, ensuring adherence to protocols, and handling escalated issues with professionalism.
  • Proficient in computer softwares such as :Microsoft Excel, Word, Outlook, Vyond.

Store Manager

Boost Mobile Cell Gear LLC
Inverness, FL
08.2017 - 09.2021
  • Oversaw daily store operations, including staffing, inventory management, and sales strategies.
  • Implemented training programs to improve employee performance and customer service.
  • Increased store profitability through effective leadership and strategic planning.

Sales Associate

Sprint
Crystal River, FL
02.2017 - 08.2017
  • Good communication skills.
  • Sold smartphones.
  • Software knowledge on smartphones

Sales Associate /Crew Shift Leader

ABC Fine Wine & Spirits
Inverness, FL
03.2015 - 02.2017
  • Supervised and mentored team members to ensure efficient operations and excellent customer service.
  • Managed inventory and resolved customer complaints, enhancing overall store satisfaction.
  • Knowledgeable about the products on hand

Sales Associate

OfficeMax
Crystal River, FL
03.2014 - 02.2015
  • Delivered excellent customer service, leading to recognition through sales and satisfaction awards.
  • Assisted customers with product selection, offering personalized recommendations to meet their needs.
  • Trained new staff members, fostering a collaborative and productive work environment.

Sales Associate

TC's Pawn and Company
Waterbury, CT
03.2014 - 02.2015
  • Supported customers in purchasing and selling items, providing knowledgeable and friendly service.
  • Maintained accurate inventory and assisted in store merchandising.
  • Good communication skills
  • handled money as well as a Cashier

Ground Maintenance /Equipment Operator

Black Diamond Ranch Golf And Country Club
Lecanto, FL
03.2008 - 01.2013
  • Performed landscaping and maintenance duties to ensure the upkeep of the grounds.
  • Operated and maintained tools and machinery to complete tasks efficiently.
  • Cleaned up equipment and shop at end of shift

Ground Maintenance

On Top Of The World Communities
Ocala, FL
02.2006 - 03.2008
  • Collaborated with a team to maintain residential and commercial properties.
  • Ensured safety and quality standards were met during all maintenance activities.
  • This was my first job

Education

High School Diploma -

J.F. Kennedy High School
Waterbury, CT
06-2005

Skills

  • Client progress evaluation
  • Exercise program design
  • Fitness program development
  • Strength training
  • Fitness instruction
  • Member support
  • Client engagement
  • Lifestyle coaching
  • Personal training techniques
  • Leadership skills
  • Program design
  • Activity planning
  • Motivational
  • Virtualization
  • Web platform development
  • Hardware and software installation
  • Hardware development
  • Critical thinking
  • Issue resolution
  • Programming
  • Technical support
  • Continuous integration
  • Peer relationships
  • Quality management
  • Complaint resolution
  • Scheduling
  • Call center experience
  • Account management
  • Credit card payment processing
  • Active listening

Affiliations

  • I am an Artist (painting, drawing, digital art)
  • Active in fitness

Cover Letter

  • Reginald Timmons
    413 Wilda Ave
    Inverness, FL 34452
    (203) 578 - 0296 | (rtimmonsjr86) |


    To Whom this may concern

    With extensive experience in customer service, team leadership, and quality assurance, I bring a proven track record of enhancing team performance and delivering exceptional customer experiences. My passion for fostering growth and problem-solving aligns perfectly with the values and goals of your organization.

    In my recent role as a Quality Assurance Agent at Ansafone Contact Center, I conducted performance evaluations, mentored team members, and ensured adherence to company standards. This experience honed my ability to manage teams effectively and resolve escalated issues professionally. Prior to that, as Store Manager at Boost Mobile, I successfully increased profitability through strategic planning and staff development. These roles have equipped me with a comprehensive understanding of operational management and customer engagement.

    Currently, as a Personal Trainer at Anytime Fitness, I specialize in designing customized programs to help clients achieve their fitness goals. This role has further enhanced my communication skills and ability to build rapport with individuals from diverse backgrounds. My versatility in adapting to different industries and roles demonstrates my dedication to delivering excellence, no matter the challenge.

    Key highlights of my career include:

    - Receiving awards for customer satisfaction and sales at OfficeMax and ABC Fine Wine Spirits.
    - Leading shift teams and resolving customer concerns with professionalism and empathy.
    - Developing and implementing training programs to improve employee performance and service quality.

    I am proficient in Microsoft Excel, Outlook, and PowerPoint, which I have utilized to streamline processes and improve operational efficiency. My strong interpersonal and problem-solving skills make me a valuable addition to any team.

    I am eager to bring my expertise and dedication to [Company Name], where I can contribute to your success while continuing to grow professionally. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with your needs.

    Sincerely,
    Reginald Timmons

References

References available upon request.

Summary

Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Timeline

Personal Trainer

Anytime Fitness
03.2024 - Current

Quality Assurance Analyst

Ansafone Communications
09.2021 - 10.2024

Store Manager

Boost Mobile Cell Gear LLC
08.2017 - 09.2021

Sales Associate

Sprint
02.2017 - 08.2017

Sales Associate /Crew Shift Leader

ABC Fine Wine & Spirits
03.2015 - 02.2017

Sales Associate

OfficeMax
03.2014 - 02.2015

Sales Associate

TC's Pawn and Company
03.2014 - 02.2015

Ground Maintenance /Equipment Operator

Black Diamond Ranch Golf And Country Club
03.2008 - 01.2013

Ground Maintenance

On Top Of The World Communities
02.2006 - 03.2008

High School Diploma -

J.F. Kennedy High School
Reginald Timmons Jr