Summary
Overview
Work History
Education
Skills
Timeline
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REGINALD WILLIAMS

Mesa,AZ

Summary

To Obtain permanent Banquet Bartender/ Server position in the service Hospitality Industry

Overview

14
14
years of professional experience

Work History

Bartender /Banquet Server

Crown Plaza Hotel
03.2025 - Current
  • Assisted in setting up the bar for service shift.
  • Greeted customers and provided excellent customer service.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Cleansed glasses with sanitizing solution after each use.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Operator Food Concession Trailer and Catering Services

Blue Bayou Cajun House
Mesa, AZ
02.2019 - Current
  • Food preparation for daily route sales following Maricopa County Standards and permits
  • Responsibilities for Catering Sales, hiring training, Accounting & Inventory management.

Bartender/Server

Wild Horse Pass Hotel and Casino
Chandler, AZ
01.2017 - 12.2022
  • Lead bartender pre-staging bars with beverages and alcohol according to Banquet Event Order.
  • Assisted Bartenders in preparations for guest services, implemented cost-saving measures, by holding accountable bartenders for pouring and service standards.
  • Ability to maintain a professional and positive working relationships coworkers and guest.
  • The ability to maintain a high level of professionalism as well as teaching Resort standards.
  • Mentored new hires, will enhancing team performance and efforts.
  • Introduced efficient service techniques reducing wait times.
  • Streamlined bar processes, enhancing operational efficiency.
  • Consistently exceeded sales targets through upselling strategies.
  • Resolved customer concerns promptly, maintaining high satisfaction rates.

Relief Sales Associate

Frito/Pepsi Company Corporation
, AZ
12.2018 - 02.2019
  • Responsible for maintaining route distribution of all Frito Lay’s Chips and Snack food items.
  • Implemented additional store sale displays for product growth.
  • Unknowledge of billing reconciliation, ordering and inventory.

Banquet Server

Scottsdale Fairmont Princess Resort and Spa
Scottsdale, AZ
03.2011 - 12.2018
  • Banquet preparations for dining and special event functions.
  • Table sets for multiple courses and wine service.
  • Experienced in family-style, traditional service.
  • Trained in setting up buffets, coffee breaks, and desserts for meetings and banquet activities.
  • Experienced in wine presentation and service.

Food Service Worker

Maricopa County Sheriff’s Department, Food Service Division
Phoenix, AZ
12.2017 - 12.2018
  • Directed inmates daily in food preparations and distribution by following strict security guidelines
  • Prepared and delivered special diets foods to various county Jails as directed by management.

Education

Bachelor of Arts - Criminal Justice Administration

University of Phoenix
Phoenix, AZ
01.2013

Skills

  • Customer service
  • Upselling strategies
  • Bar setup
  • Beverage preparation
  • Training and mentoring
  • Food preparation
  • Beverage supply orders
  • Safe service compliance
  • ABC regulations

Timeline

Bartender /Banquet Server

Crown Plaza Hotel
03.2025 - Current

Operator Food Concession Trailer and Catering Services

Blue Bayou Cajun House
02.2019 - Current

Relief Sales Associate

Frito/Pepsi Company Corporation
12.2018 - 02.2019

Food Service Worker

Maricopa County Sheriff’s Department, Food Service Division
12.2017 - 12.2018

Bartender/Server

Wild Horse Pass Hotel and Casino
01.2017 - 12.2022

Banquet Server

Scottsdale Fairmont Princess Resort and Spa
03.2011 - 12.2018

Bachelor of Arts - Criminal Justice Administration

University of Phoenix

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