Reginald Wright
Alameda,Ca.
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Critical Package Recovery Manager
FedEx
01.2024 - Current
- Improved recovery processes by implementing effective strategies and streamlining communication among team members.
- Developed strong relationships with external agencies to facilitate smoother collaborations during complicated recovery cases.
- Managed a diverse portfolio of complex cases, balancing priorities to achieve successful outcomes across all assignments.
- Provided expert guidance on regulatory requirements related to recoveries, ensuring full adherence to relevant laws and guidelines throughout the organization.
Operation Manager (Flight Operation)
FedEx
11.2008 - 01.2024
- Knowledge of FAA/TSA regulations that covers an Air operation
- Certified to complete all recurrent training on ramp equipment used to inface with aircrafts
- Knowledge of International regulatory policies and guidelines for freight shipments
- Ability to work with multiple departments in a time sensitive environment for container/freight build up for multiple aircrafts being loaded at the same time
- QDST Chair focused on sort, ramp, and aircraft safety
- QDM Lead on sort container build up and ramp improvements
Operation Manager (Hazardous Materials)
FedEx
09.2005 - 11.2008
- Implemented audits of the department to ensure we are in compliance with FAA and IATA regulations
- Assist Stations and customers with correcting errors that do not comply with established regulations
- Property file all required documentation for audits purposes
- Ensure all accepted dangerous materials are entered to our FedEx database correctly
- Ensure all employees in this department understand how to identify and respond to spills
- Knowledge of International and Security departments regulations and compliance
Education
Associate of Science - Computer Information Systems
Sacramento State University
Sacramento, CA06-1992
Skills
- Leadership
- Customer Service
- Problem-Solving
- Verbal and Written Communcation
- Conflict Resolution
- Attention to Detail
- Cross-functional teamwork
Timeline
Critical Package Recovery Manager
FedEx
01.2024 - Current
Operation Manager (Flight Operation)
FedEx
11.2008 - 01.2024
Operation Manager (Hazardous Materials)
FedEx
09.2005 - 11.2008
Associate of Science - Computer Information Systems
Sacramento State University
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