Summary
Overview
Work History
Education
Skills
Timeline

Regina Marie Ascencio

Crown Point,Indiana

Summary

Dynamic professional with a proven track record at Aldi USA, excelling in client interaction and organizational strategies. Recognized for enhancing customer satisfaction and consistently exceeding sales targets. Detail-oriented and skilled in data analysis, I leverage my expertise to anticipate needs and drive engagement, ensuring optimal service delivery and operational efficiency.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

20
20
years of professional experience

Work History

Full Time Associate

Aldi USA
09.2020 - 03.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

SERVER

Theos Steaks And Seafood
01.2017 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Electric Motor Mechanic

Warfield Electric Company
01.2010 - 09.2020
  • Performed routine maintenance services, optimizing electric motor longevity and functionality for customers.
  • Troubleshot complex =motr and core issues, applying systematic approaches to identify root causes and implement solutions.
  • Collaborated with team members on large-scale projects, streamlining workflow for timely completion of tasks.
  • Stayed up-to-date with industry advancements, ensuring the application of current techniques and tools during repairs.
  • Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.

Bartendar

Muggs Bunny
01.2005 - 01.2006
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

High School Diploma -

LincolnWay HighSchool, New Lenox, IL
06-1986

Skills

  • Client interaction
  • Organizational time strategies
  • Detail-oriented approach
  • Experienced with various computer programs

Timeline

Full Time Associate - Aldi USA
09.2020 - 03.2025
SERVER - Theos Steaks And Seafood
01.2017 - 01.2024
Electric Motor Mechanic - Warfield Electric Company
01.2010 - 09.2020
Bartendar - Muggs Bunny
01.2005 - 01.2006
LincolnWay HighSchool - High School Diploma,

Similar Profiles

CREATE PROFILE
Regina Marie Ascencio