Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regine Altine Francois

Winter Haven,Florida

Summary

Reliable professional with extensive experience in finance and fulfillment center. Proficient in managing financial records, data entry, and multi-tasking with a strong focus on detail and accuracy. Demonstrated ability to excel in fast-paced environments while effectively communicating and collaborating with teams. Committed to continuous learning and delivering exceptional service in challenging roles.

Overview

29
29
years of professional experience

Work History

FC Associate Tier I

AMAZON
Winter Haven, FL
06.2017 - Current
  • Executed PACK processes for shipment, ensuring accuracy and efficiency to optimize customer satisfaction.
  • Managed STOW operations to enhance space utilization and streamline warehouse workflows.
  • Performed ICQA audits to verify inventory accuracy and ensure compliance with standards.
  • Collaborated across departments to deliver exceptional customer service.

Inserter I

THE LEDGER
Lakeland, FL
03.2014 - 12.2017
  • Executed operations of inserting machines to create bundles of newspapers, magazines, advertisements, and store sales for delivery to customers.

Cashier

PAMPERED TREASURES
Winter Haven, FL
12.2013 - 03.2014
  • Company Overview: (Thrift Store)

Customer Agent

SYKES
Lakeland, FL
03.2012 - 12.2012
  • Provided exceptional customer service by anticipating customer needs and responding promptly to inquiries.
  • Maintained records of customer interactions and transactions.

Customer Service Representative

UNIBANK S.A (Haiti)
01.2001 - 01.2003
  • Delivered exceptional customer service to enhance satisfaction levels.
  • Facilitated opening of various bank accounts.
  • Issued local and international checks efficiently.
  • Prepared financial reports to support decision-making processes.

Proof Clerk

UNIBANK S.A (Haiti)
01.1999 - 01.2001

Processing deposited domestic and foreign checks.

Teller

UNIBANK S.A (Haiti)
01.1997 - 01.1999

Education

Associate of Arts - Accounting

Polk State College
Winter Haven, FL

GED -

GED Works
Winter Haven, FL
10-2024

Accounting

Institut Des Hautes Etudes Commerciales Et Economiques (IHECE)
HAITI
01.1996

High School Diploma -

Lycee Marie Jeanne
Haiti
01.1991

Skills

  • Reliable
  • Customer service
  • Time management
  • Data entry
  • Cycle counts
  • Inventory audits
  • Quality control
  • Confidentiality and discretion
  • Microsoft Word proficiency
  • Microsoft Excel proficiency

Timeline

FC Associate Tier I

AMAZON
06.2017 - Current

Inserter I

THE LEDGER
03.2014 - 12.2017

Cashier

PAMPERED TREASURES
12.2013 - 03.2014

Customer Agent

SYKES
03.2012 - 12.2012

Customer Service Representative

UNIBANK S.A (Haiti)
01.2001 - 01.2003

Proof Clerk

UNIBANK S.A (Haiti)
01.1999 - 01.2001

Teller

UNIBANK S.A (Haiti)
01.1997 - 01.1999

Associate of Arts - Accounting

Polk State College

GED -

GED Works

Accounting

Institut Des Hautes Etudes Commerciales Et Economiques (IHECE)

High School Diploma -

Lycee Marie Jeanne