Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brenda Hammond

Benson,NC

Summary

Dependable, hardworking Ambassador/Fulfillment Associate experienced in team training, problem-solving, shipping, receiving and tracking procedures. Skilled in operating pallet jacks, carts and scanners. Brings strong focus on teamwork and customer satisfaction. Safety and detail oriented. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic, and exceeds expectations. Willing to take on any task to help achieve company goals. Pleasant, hardworking and reliable with great interpersonal skills. Experienced in filling orders in fast-paced warehouse environments. Seeking to expand my experience by acquiring new skills, develop knowledge and attain my goal to advance in my career, that I may become a good asset in making a positive difference in the workplace and foremost in an organization whom we can share in being successful.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tier 1 FC Associate

Amazon Fulfillment Center
02.2021 - 02.2024
  • Assisted in training newly hired Associates, leading to a more knowledge and efficient workforce.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by practicing, reporting and resolving safety hazards.
  • Reported damaged and defective items to Problem-Solve while applying data entry information about the items in the computer to be managed by Area Manager.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Checked packing slips and other documentation scanned and packed box items appropriately as requested by customer.
  • Achieved production targets by maintaining high productivity rates and communicating with team members regarding order fulfillment.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
  • Followed procedures at all times for personal and team safety.

Senior Ceiling Technician

ABM Industries
04.2019 - 03.2020
  • Performed detailed construction cleaning safely, productively and thoroughly.
  • Attended multiple safety, heavy equipment and harness training classes for knowledge and understanding of how to use and operate them properly and safely.
  • Led daily stand up group meetings discussing safety topics, task layout and performed routine exercises.
  • Excellent communication skills and provided exceptional client quality services and satisfaction.
  • Constantly aware of surroundings and detail oriented.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Organized work to meet demanding production goals.
  • Applied critical thinking and research to address complex issues.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.

Bakery/Deli Clerk

Carlie C's IGA
05.2018 - 03.2019
  • Conducted daily checks, rotating stock, and minimizing waste in bakery and deli sections.
  • Creative merchandising ideas for bakery and deli displays, samples and promotional events attracting customers to promote sales.
  • Worked collaboratively and efficiently with other team members to complete tasks.
  • Balanced multiple responsibilities concurrently while maintaining excellent organization skills under pressure during peak hours and busy seasons.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Exceptional customer quality, service and satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Assisted customers with special orders, ensuring accurate fulfillment and timely delivery for events and occasions.

Education

Certificate of Completion - Microsoft Excel

Johnston Community College
Smithfield, NC
12.2017

Certificate of Completion - Microsoft Word

Johnston Community College
Smithfield, NC
10.2017

GED -

Johnston Community College
Smithfield, NC
03.2017

Skills

  • Warehouse Safety
  • Mentoring and training
  • Problem-solving
  • Quality Assurance
  • Teamwork and Collaboration
  • Quick Learner
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Attention to Detail
  • Dependable and reliable
  • Order Fulfillment
  • Equipment Operation
  • Data Entry

Certification

  • Crew of the Month, 11/2019
  • MEWP training course, Herc, 8/13/2019 - 08/13/2022

References

  • Terry Hicks, Friend, 6, (919) 427-2372
  • Karen Hicks, Friend, 6, (919) 868-9504
  • Julie Capps, Friend, 10, (919) 920-9144

Timeline

Tier 1 FC Associate

Amazon Fulfillment Center
02.2021 - 02.2024

Senior Ceiling Technician

ABM Industries
04.2019 - 03.2020

Bakery/Deli Clerk

Carlie C's IGA
05.2018 - 03.2019

Certificate of Completion - Microsoft Excel

Johnston Community College

Certificate of Completion - Microsoft Word

Johnston Community College

GED -

Johnston Community College

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