Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Réhab Alyamani

New York,USA

Summary

Passionate and solutions-oriented professional with a bachelor's degree in French Civilization, and minors in Public Policy and International Relations. Proven track record in program coordination and customer service, seeking to leverage strong interpersonal and communication skills to contribute to government and public service initiatives. Driven Program Coordinator with strong background in managing and overseeing various projects from initiation to completion. Skills include strategic planning, collaboration, problem-solving, and effective communication. Noted for improving operational efficiency and contributing towards positive organizational impact by aligning program goals with business objectives. Successful in fostering relationships across departments and implementing innovative solutions that drive success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Coordinator

NYC Department of Small Business Services
New York, NY
02.2023 - Current
  • Support and oversaw 76 Business Improvement Districts (BIDs), resulting in at least a 15% increase in efficiency.
  • Conduct orientations and training for new BID executive directors and BID board representatives.
  • Conduct research and analysis to develop best practices, educational materials, and data related to successful BID program development and implementation.
  • Facilitate regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Maintain data and records involved in the BID portfolio, providing regular updates to the BID team, and serving as a point of contact between the Neighborhood Development Division (NDD) and the BIDs.
  • Develop methods to collect data from BIDs more effectively and efficiently, leading to improvements in data accuracy to create benchmarking and action plans.
  • Support other NDD program areas throughout the year, including reviewing grant applications, contracts, annual reports, and budgets, and attending board meetings, annual meetings, and events.
  • Take responsibility for admin work, such as preparing the monthly BID newsletter, creating annual BID trends reports, etc.
  • Assisted in managing grant applications for local entrepreneurs.
  • Organized training sessions on compliance and regulations for small businesses.
  • Maintained databases of small business contacts and service providers.
  • Collaborated with team members to improve program delivery strategies.
  • Translate and review the document from English to Arabic.

Associate Banker

Dime Community Bank
Brooklyn, NY
06.2019 - 12.2019
  • Provided customer service to clients by assisting with transactions, withdrawals, deposits, and MTA machines.
  • Managed the opening and closing of consumer and business accounts.
  • Engaged and educated new and prospective business customers on products and services.
  • Maintained compliance with banking regulations and internal policies consistently.
  • Educated customers on bank products and services to meet their needs effectively.
  • Managed cash drawer, ensuring accurate balances at the end of each shift.

Education

Bachelor of Arts - French Civilization

Hunter College
New York, NY
06.2022

Skills

  • Languages: fluent in Arabic, advanced French
  • Technical skills: proficient in Microsoft Office Suite, Google Suite, Constant Contact, Smartsheet, Adobe, and social media management
  • Soft skills: team player with the ability to build strong professional relationships, adaptable to new environments, passionate about developing and gaining new skills in different fields
  • Office administration
  • Program management
  • Team oversight
  • Bilingual communication
  • Training development
  • Grant application
  • Project management
  • Organizational skills

Certification

  • Certificate for Translation in Practice

Languages

Arabic
Native/ Bilingual
French
Professional

Timeline

Program Coordinator

NYC Department of Small Business Services
02.2023 - Current

Associate Banker

Dime Community Bank
06.2019 - 12.2019

Bachelor of Arts - French Civilization

Hunter College

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