Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Reham Shohdy

Reham Shohdy

Bayonne,NJ

Summary

Dynamic Pharmacy Technician with proven expertise at Better Life Pharmacy in medication dispensing and inventory management. Recognized for enhancing patient satisfaction through exceptional customer service and problem-solving skills. Adept at accurately calculating dosages and improving workflow efficiency, ensuring a seamless experience for customers and healthcare providers alike.

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Better Life Pharmacy
06.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.

Sales Associate

Newport Mall
06.2022 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Education

Associate of Science - Biology

Hudson County Community College
Jersey City, NJ
12-2024

Skills

  • Dosage calculation
  • Medication dispensing
  • Inventory management
  • Customer service
  • Problem solving
  • Time management
  • Answering customer questions
  • Insurance billing
  • Medication labels

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Pharmacy Technician

Better Life Pharmacy
06.2024 - Current

Sales Associate

Newport Mall
06.2022 - 05.2024

Associate of Science - Biology

Hudson County Community College

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Reham Shohdy