Rehena Vargas
Portland,OR
Summary
Adept at crop management and delivering exceptional customer service, I leveraged skills in multitasking and organization to enhance operational efficiency at Pearmine Farms Inc. Recognized for a strong work ethic and positive professionalism, I excel in fast-paced environments, consistently achieving high customer satisfaction and team collaboration. Hardworker with a proven track record of reliability and efficiency. Experienced in performing various tasks outdoors, such as manual labor, data collection, and equipment operation. Strong work ethic, adaptability, and a commitment to ensuring project success in diverse environments. Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Springridge Assisted Living
Wilsonville, OR
02.2023 - 08.2024
- Followed health safety guidelines when preparing and serving food products.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided excellent customer service to ensure satisfaction.
Cashier
Al's Garden & Home
Woodburn, OR
03.2022 - 03.2023
- Answered customer inquiries regarding store policies and procedures.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Used suggestive selling techniques to promote add-on sales.
- Answered phone calls to assist customers with questions and orders.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted and balanced cashier drawers.
Broista
Dutch Bros Coffee
Woodburn, US
06.2020 - 12.2021
- Company Overview: Dutch Bros has three core values: service, quality, and speed.
- Serving customers with enthusiasm, making drinks efficiently, and being detail-oriented.
- Speed, fast-paced working as a team, smoothly as if one.
- Quality, every drink is presented flawlessly and consistently.
- Flexible, with a fast pace, and resourceful.
- Bottom line-driven to accomplish a smooth-sailing shift, and being energetic and compassionate to every person you meet.
- Dutch Bros has three core values: service, quality, and speed.
- Serving customers with enthusiasm, making drinks efficiently, and being detail-oriented.
- Speed, fast-paced working as a team, smoothly as if one.
- Quality, every drink is presented flawlessly and consistently.
- Flexible, with a fast pace, and resourceful.
- Bottom line-driven to accomplish a smooth-sailing shift, and being energetic and compassionate to every person you meet.
- Completed day-to-day duties accurately and efficiently.
Starbucks Barista
Starbucks
Woodburn, US
06.2018 - 11.2019
- Supported highest standards of conduct and service to support company reputation.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Adhered to health department regulations concerning sanitation standards.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Described menu items to customers and suggested appealing products.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Feild worker
pearmine farms inc
Gervais, US
06.2017 - 08.2017
- Identified plants, pests, and weeds to determine selection and application of pesticides and fertilizers.
- Adhered to safety protocols to minimize risk and avoid accidents.
- Informed farmers or farm managers of crop progress.
- Harvested plants and transplanted or potted and labeled.
- Collaborated with team members on various projects while adhering to deadlines.
- Engaged in land clearing and field preparation activities for new planting seasons.
- Operated a variety of hand tools and machinery related to field work tasks.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
Education
High School Diploma -
Gervais High School
Gervais 06-2019
Working On Associates -
Chemeketa Community College
Salem, OR03.2024
Skills
- Crop management
- Harvesting
- Coffee expertise
- New hire training
- Active listener
- Table setting
- Multitasking and organization
- Exceptional customer service
- Problem-solving
- Order taking
- Speedy and efficient
- Menu memorization
- Cleanliness
- Attention to detail
- Friendly and outgoing
- Team player
- Hospitality and accommodation
- Cash handling
- Positive and professional
- Order delivery practices
- Table bussing
- Relationship management
- Allergy awareness
- Strong work ethic
- Guest seating
- Guest engagement
- Food delivery
- Refunds and exchanges
- Customer assistance
- Scanner operations
- Training and onboarding
- Loyalty program promotion
- Professionalism and courtesy
- Product knowledge
- Work ethic and integrity
Certification
- Food Handler Certification
- Driver's License
- CPR
- AED
Additional Information
I am a hard working and determined person. I have many leadership skills in High school I was the Senior class president, team captain, National Honors Society, and various voluntary committees. I work extremely well with others and I am respectful to all. I am currently in college at University of Oregon looking for a job that I can work hard at and learn life long skills.
Awards
- Valedictorian
- National Honors Society
- Dorm Becker's Children's Hospital Pageant
Languages
- English, Fluent
- Spanish, Beginner
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
- National Honors Society
- Valedictorian
- Honor roll
- Employee of the month
- Student class president
- Team caption
Languages
English
Professional
Spanish
Limited
Affiliations
- sports
- pottery
- Gardening
- Cooking
References
References available upon request.
Timeline
Server
Springridge Assisted Living
02.2023 - 08.2024
Cashier
Al's Garden & Home
03.2022 - 03.2023
Broista
Dutch Bros Coffee
06.2020 - 12.2021
Starbucks Barista
Starbucks
06.2018 - 11.2019
Feild worker
pearmine farms inc
06.2017 - 08.2017
High School Diploma -
Gervais High School
Working On Associates -
Chemeketa Community College