Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Timeline
Generic

Rehnuma Abdullah

Queens,NY

Summary

Patient-focused professional with strong administrative and customer service skills. Coordinates communications, referrals, and policy enforcement to ensure seamless healthcare operations. Committed to operational excellence and health equity through strategic leadership and adherence to HIPAA guidelines.

Overview

9
9
years of professional experience
1
1
Certification

Work History

MHA Capstone Project- Student Consultant

Gaylord Specialty Healthcare
Wallingford, CT
02.2025 - 05.2025

[This project is a collaboration between University of New Haven and Gaylord Specialty Healthcare] Spinal Cord Injury Program (Service Delivery Department):

  • Ensured timely completion of project tasks and delivery of all required materials by deadlines.
  • Integrated comprehensive knowledge of health insurance and reimbursement mechanisms for SCI patients.
  • Presented strategic recommendations and project results to executive board at Gaylord Specialty Healthcare.

Medical and Health Information Officer

Synesis IT
Dhaka, Bangladesh
03.2020 - 03.2023
  • Managed health documentation and processed patient correspondence efficiently.
  • Maintained confidentiality of digital medical records to ensure compliance.
  • Reviewed healthcare communications, providing accurate responses as needed.
  • Utilized office equipment to print, process, and track outgoing documentation effectively.

Research Assistant and Project Coordinator

North South University
Dhaka, Bangladesh
01.2020 - 10.2021
  • Coordinated logistics for healthcare research, overseeing field data collection processes.
  • Maintained comprehensive tracking logs for meetings, travel, budget, and data collection activities.
  • Reviewed reports and correspondence to support health system analysis initiatives.
  • Managed rural field operations for data collection across multiple regions.

Research Intern – Field Experience Program

icddr,b
Dhaka, Bangladesh
09.2020 - 12.2020
  • Executed literature reviews to enhance depth of research insights.
  • Oversaw organization of research documentation for improved data management.
  • Translated and transcribed qualitative data, enabling thorough analysis.
  • Contributed to manuscript drafting and coordinated team activities for efficient workflow.

Dental Surgeon

Sakalpa Dental Clinic
Dhaka, Bangladesh
03.2016 - 07.2018
  • Conducted patient consultations and developed comprehensive treatment plans.
  • Performed dental surgeries while ensuring adherence to safety protocols.
  • Maintained accurate medical records and correspondence logs for efficient practice management.
  • Educated patients on oral hygiene and preventive dental care to enhance overall health.

Education

Master - Healthcare Administration

University of New Haven
Connecticut, USA
05.2025

Master - Public Health

North South University
Dhaka, Bangladesh
10.2021

Bachelor - Dental Surgery

University of Dhaka
Dhaka, Bangladesh
02.2015

Skills

  • Microsoft Office Suite
  • Spreadsheet proficiency
  • Statistical analysis software
  • Data collection tools
  • HIPAA compliance expertise
  • Medical and dental terminology
  • Anatomy knowledge
  • Typing speed proficiency
  • Healthcare management
  • Effective communication

Certification

  • Basic Course on Epidemiology, Biostatistics and SPSS, icddr,b, 2019
  • Neuro-epidemiology research: A training on Methods and Tools, Sam Houston State University, 2023

Accomplishments

Dean’s Scholarship – School of Health Science, Healthcare Administration, University of New Haven, Connecticut

Affiliations

Former Cinematographer and Photographer- Pink House Production

Former Article and Column writer (oral health issues) on National Newspapers- Daily Ittefaq, Daily Observer, The Independence, The Daily Star.

Languages

English
Professional
Bengali
Native/ Bilingual
Hindi
Professional
Urdu
Professional
Arabic
Elementary

Timeline

MHA Capstone Project- Student Consultant

Gaylord Specialty Healthcare
02.2025 - 05.2025

Research Intern – Field Experience Program

icddr,b
09.2020 - 12.2020

Medical and Health Information Officer

Synesis IT
03.2020 - 03.2023

Research Assistant and Project Coordinator

North South University
01.2020 - 10.2021

Dental Surgeon

Sakalpa Dental Clinic
03.2016 - 07.2018

Master - Healthcare Administration

University of New Haven

Master - Public Health

North South University

Bachelor - Dental Surgery

University of Dhaka