Reid Ferrell

• Directed materials planning and team performance to support company initiatives and goals.
• Employed accurate forecasting to increase efficiency and reduce waste.
• Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
• Devised and implemented efficient processes for production tracking and inventory control.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Follow production schedule accordingly to achieve products machined, assembled and loaded onto trucks in time for departure. Assist machine operators with troubleshooting machine, program and tooling issues. Setup, measure and install new tooling for machines as needed. Load semi and gooseneck trailers in order to maintain drops so the drivers don't run out of hours to return to the shop on time or make it to set destination on time.

• Assisted customers with complaints, questions and concerns.
• Follow production schedule accordingly to achieve products machined, assembled and loaded onto trucks in time for departure. Assist machine operators with troubleshooting machine, program and tooling issues. Setup, measure and install new tooling for machines as needed. Load semi and gooseneck trailers in order to maintain drops so the drivers don't run out of hours to return to the shop on time or make it to set destination on time.
• Managed staff hiring, training and supervision.

DMG MORI GMX, GAMMA CTX, NZX and Beta operator. Behringer saw operator. Maintain machine such as changing inserts, filters, troubleshooting alarms and program issues. Proof out new programs and make necessary changes to program to achieve quality parts for 100% inspection.