Reid Smith
College Station
Summary
Dynamic Senior Team Leader with a proven track record at Chick-fil-A, excelling in team development and motivational skills. Recognized for consistently achieving customer satisfaction targets and enhancing team performance through effective mentoring and collaboration. Proficient in retail inventory management, driving operational excellence and fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Senior Team Leader
Chick-fil-A
02.2023 - 05.2025
- Set clear team goals and delegated tasks and set deadlines.
- Mentored junior team members, providing guidance and support to enhance their career progression.
- Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
- Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
Sales Associate
Lowes Hardware
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
Whataburger
07.2019 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Arts - Architecture
Texas A&M University
College Station, TXHigh School Diploma -
Allen High School
Allen, TX05-2020
Skills
- Motivational skills
- Team development
- Influencing skills
- Retail inventory management
Timeline
Senior Team Leader
Chick-fil-A
02.2023 - 05.2025
Sales Associate
Lowes Hardware
06.2021 - 08.2021
Team Member
Whataburger
07.2019 - 11.2020
Associate of Arts - Architecture
Texas A&M University
High School Diploma -
Allen High School