Reilly McCormick
Sturbridge,MA
Summary
Proven Customer Service Associate at Shaws Market, adept in guest services and team collaboration. Excelled in delivering exceptional customer support, resolving complaints efficiently, and enhancing customer satisfaction. Demonstrated ability to maintain high cleanliness standards, with a keen focus on achieving positive outcomes and escalating critical issues effectively.
Nurturing Preschool Teacher's Aide possessing first-rate communication, organizational and time management abilities. Growing knowledge of early childhood education and development and age-appropriate instructional practices. Warm and caring individual.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Shaws Market
06.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved customer inquiries and complaints quickly.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Preschool Assistant Teacher Intern
Burgess Elementary School
03.2024 - 06.2024
- Organized snack time and nap hours.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Supervised children during in-classroom activities and on playground.
- Encouraged children to interact with each other and participate in group activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
Education
High School Diploma -
Tantasqua Regional Sr High School
Fiskdale, MA06.2024
Skills
- Customer Support
- Team Collaborationt
- Guest Services
- Age-Appropriate Activities
- Positive Reinforcement
- Play-Based Learning
- Caring and Empathetic Demeanor
- Reliability
Equestrian
I've been riding horses for more than 10 years. When I ride a horse I'm responsible for my actions and the horse's actions. Riding horses has taught me discipline and to care for something other than myself.
Timeline
Preschool Assistant Teacher Intern
Burgess Elementary School
03.2024 - 06.2024
Customer Service Associate
Shaws Market
06.2022 - Current
High School Diploma -
Tantasqua Regional Sr High School
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