Reilly Silvestri
El Mirage,AZ
Summary
Operations Professional with extensive experience at Tiffany & Company, specializing in inventory management and customer experience. Achieved over $3M in annual revenue through strategic planning and effective team leadership. Expertise in managing large-scale projects and enhancing operational efficiency. Proven ability to streamline processes, maximizing productivity while minimizing costs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Professional
Tiffany & Company
01.2023 - 04.2025
- Coordinated inventory management to maintain optimal stock levels and organization.
- Resolved operational issues promptly to minimize disruption and maintain service quality.
- Resolved customer complaints quickly and efficiently while maintaining professional standards.
- Maintained up-to-date records of all operational activities, including inventory management systems.
Operations & Visual Merchandise Supervisor
Kate Spade New York
06.2015 - 01.2023
- Conduct daily cycle counts to ensure accurate inventory records, supporting product lifecycle management and minimizing discrepancies.
- Execute diverse operational tasks including order fulfillment and merchandise transfers, ensuring seamless product launch initiatives.
- Collaborate with various departments to maintain visually captivating displays, enhancing the product experience across customer touchpoints.
- Aided in building and managing a team that generated over $3M in annual revenue, contributing to category performance and growth.
- Demonstrated proficiency in supporting inventory integrity and executing store operations, aligning with merchandising objectives.
- Supervised and trained team members to complete replenishment, markdowns, and inventory tasks accurately and on schedule.
- Maintained balanced merchandise inventory across retail and storage facilities, supporting product assortment strategies.
- Supported daily store operations, including shipment processing, restocking, and floor set execution to maintain organized, visually appealing sales areas.
- Partnered with managers to uphold merchandising standards, planograms, and promotional displays in alignment with brand directives.
- Designed an Excel tool for forecasting inventory levels, easing strategic planning for seasonal product assortments.
Stock Supervisor
Kate Spade
Myrtle Beach, South Carolina
09.2017 - 12.2019
- Supervised daily stockroom operations to ensure organized merchandise flow to sales floor.
- Coordinated inventory purchases and updates with store manager for efficient stock management.
- Developed systems and procedures that enhanced workflow processes in stockroom.
- Created an Excel tool that facilitated planning and execution of stock management activities.
Education
Bachelor of Arts And Science - Corporate Finance & Business Administration
COASTAL CAROLINA UNIVERSITY
Myrtle Beach, SC01.2019
Skills
- Inventory management and operational excellence
- Strategic planning and problem solving
- Product lifecycle management
- Customer experience enhancement
- Cross-functional collaboration
- Effective communication
- Quality control
Certification
- Operations & Supply Chain - LVMH
- Customer Service & Retail Excellence - LVMH
Timeline
Operations Professional
Tiffany & Company
01.2023 - 04.2025
Stock Supervisor
Kate Spade
09.2017 - 12.2019
Operations & Visual Merchandise Supervisor
Kate Spade New York
06.2015 - 01.2023
Bachelor of Arts And Science - Corporate Finance & Business Administration
COASTAL CAROLINA UNIVERSITY