Reilly Tiegreen
Lilburn
Overview
8
8
years of professional experience
Work History
Shift Manager
ZenTea
Chamblee, Georgia
06.2023 - 08.2024
- Resolved customer inquiries and complaints promptly, fostering positive customer relationships.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Played an essential role in achieving store goals through strategic planning alongside upper management.
- Led by example, demonstrating strong work ethic and commitment to excellence.
Cashier and Sales
Pike Nurseries
Marietta, GA
08.2022 - 01.2023
- Processed high volumes of transactions efficiently and accurately.
- Maintained knowledge of product offerings to assist customers effectively.
- Implemented promotional strategies to boost sales during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Nanny/Housesitter/Dogsitter
01.2017 - 01.2022
- Designated weekly caregiver for two elementary school aged children, including light house work, and pet care.
Team Member
Chick-Fil-A
Stone Mountain, GA
08.2017 - 05.2020
- Team member service including front counter and drive thru ordering, food preparation, and delivery.
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
Bachelor of Arts - English Literature
University of North Georgia
Dahlonega, GA05-2027
High School - undefined
Parkview High School
01.2021
Skills
- Punctual and reliable
- Relationship building
- Decision-making
- Customer service focus
- Critical thinking
- Active listening
- Teamwork and collaboration
- Time management
Timeline
Shift Manager
ZenTea
06.2023 - 08.2024
Cashier and Sales
Pike Nurseries
08.2022 - 01.2023
Team Member
Chick-Fil-A
08.2017 - 05.2020
Nanny/Housesitter/Dogsitter
01.2017 - 01.2022
High School - undefined
Parkview High School
Bachelor of Arts - English Literature
University of North Georgia
Community Service
- Youthworks, 2019 - Through a nonprofit whose aim is to create experiences that broaden perspectives, ignite passions, expose possibilities and inspire pursuits, I participated in a weeklong mission trip to Puerto Rico helping rebuild post hurricane Maria.
- Lutheran Community Food Ministry, 2010 to present - Food service and preparation for homeless population of Atlanta