Reina A. Solorzano
Nutley,NJ
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
8
8
years of professional experience
Work History
Office Manager
Success on the Spectrum
Cranford, NJ
06.2025 - Current
- Led daily office operations, ensuring efficient workflow and communication among staff.
- Managed scheduling for team meetings and client appointments using calendar tools.
- Supervised office supplies inventory, coordinating timely reorders to maintain stock levels.
- Manage daily opening/closing, maintain supplies, ensure facility cleanliness, and handle safety checks.
- Coordinate client appointments, therapist schedules (35 therapists), and new client intake processes.
- Managing insurance authorization, maintaining records in platforms- Central Reach, add daily sessions and create reports for Billing purposes.
- Process client files, manage HR compliance, aid in payroll, and assist Clinical Directors.
- Keep organized and updated staff records.
- Control-Review staff hours, manage PTO requests/Sick days.
- Greet families, answer phones, and serve as the main point of contact to ensure a positive, professional experience.
Medical Assistant Supervisor/Clinical Supervisor
Kayal Orthopedic Center
Paramus
06.2022 - 06.2025
- Preparing weekly schedule for 22 Medical Assistant for multiple locations.
- Conducted performance evaluations for team members, providing constructive feedback and identifying growth opportunities.
- Collaborated with healthcare providers to ensure seamless patient care transitions and interdisciplinary communication.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Called and faxed pharmacies to submit prescriptions and refills.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Obtain Benefits and Pre-authorization for Osteoarthritis and Osteoporosis medications. Review benefits investigations form together with the Office Manager and Financial Director.
- Insurance verification knowledge.
- Assist with making f/u appointments, MRI/CT scan
- Daily reports from our Inventory count for office injectables (Osteoporosis and Osteoarthritis treatments).
- Preparing procedure room for same day injection under Fluoroscopy
- Set up room for Injections, cast removals, suture removals
- Supervised daily operations of medical assistants, ensuring adherence to protocols and quality standards.
Medical Assistant
Kayal Orthopedic Center
Franklin Lakes
09.2020 - 06.2022
- Assisting multiple Medical Providers and ten Physician Assistant with an average of 80-100 patients daily, performed vitals and collect accurate medical information from patients.
- Obtain Benefits and Pre-authorization for Osteoarthritis and Osteoporosis medications. Review benefits investigations form together with the Clinical Supervisor and Financial Director.
- Assist Clinical Supervisor with training new hires.
- Performing daily Inventory count for office injectables (Osteoporosis and Osteoarthritis treatments).
- Creating Inventory reports with Clinical Supervisor as needed.
- Preparing procedure room for same day injection under Fluoroscopy.
- Ensure OSHA and HIPAA laws and regulations are met all the time.
- Answer refill lines
Medical Assistant
Medical Institute of NJ
Cedar Knolls
10.2019 - 09.2020
- Assisted seven providers of multiple specialties (Cardiology, Pediatric, Gastroenterology, Internal Medicine) with a total amount of 50 patients daily on different days.
- Assisted providers with E-prescriptions and medications Pre-authorizations.
- Collected vital signs and accurate medical information for every patient.
- Obtained INR readings daily, assisted provider with Stress and EKG tests.
- Trained new hires as needed.
Medical Assistant
Mountainside Medical Group
Glen Ridge
05.2018 - 10.2019
- Supported four providers at an Endocrinology office with an average of 30 patients daily.
- Performed vital signs, administered injections, and collected clinical information from each patient. Obtained authorization for medications.
- Contacted patient with laboratory and biopsy results as well as creating follow up appointments. Utilized Greenway and Epic EMR systems.
Education
BSHAC Bachelor of Science - Health Care Administration
DeVry University
Chicago, IL10-2022
Associate Degree - Medical Assisting
Eastern International College
Belleville, NJ01-2018
Skills
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Scheduling coordination
- Employee supervision
- Staff hiring
- Decision-making
- Teamwork and collaboration
- Team leadership
- Problem-solving
- Problem-solving abilities
- Excellent communication
- Adaptability and flexibility
Languages
Fluent in English and Spanish.
Section name
US Navy Veteran Served from 01/2010 to 01/2014
Timeline
Office Manager
Success on the Spectrum
06.2025 - Current
Medical Assistant Supervisor/Clinical Supervisor
Kayal Orthopedic Center
06.2022 - 06.2025
Medical Assistant
Kayal Orthopedic Center
09.2020 - 06.2022
Medical Assistant
Medical Institute of NJ
10.2019 - 09.2020
Medical Assistant
Mountainside Medical Group
05.2018 - 10.2019
BSHAC Bachelor of Science - Health Care Administration
DeVry University
Associate Degree - Medical Assisting
Eastern International College