Reina Guardado
Newark,NJ
Summary
Motivated and organized recent graduate with extensive experience in retail, seeking to pursue a Juris Doctorate degree. Demonstrated commitment to legal studies through participation in a pre-law program and hands-on experience assisting immigrants with document preparation. Recognized for being responsible, punctual, and a proficient multi-tasker, with strong interpersonal and customer service skills developed through diverse work experiences. Eager to leverage these skills in a legal career to advocate for and support those in need.
Overview
3
3
years of professional experience
Work History
Sales Lead
Pandora Jewelry
Wayne, NJ
08.2022 - Current
• Cultivate a culture in store of genuine love and passion for the brand, encouraging team members to be brand ambassadors
• Lead and inspire a sales team to be accountable for both individual and overall store goal
• Provide coaching and feedback in the moment to drive KPI goal achievement
• Maintain a leadership presence on the sales floor, team selling and role-play to maximize selling opportunities
Behavioral Health Technician
Milestone Behavioral Health
07.2021 - 09.2024
• Provides 1:1 support and interventions when required including behavior modification techniques and proactive strategies to stabilize the child or adolescent as outlined in the treatment plan
• Facilitated tasks in traditional as well as non-traditional settings (i.e., home, school, day care, community, etc.) in order to meet the needs of the child
• Collaborated with families and school personnel in their efforts to stabilize the child by providing information, guidance, modeling and counseling
Bilingual Hotline Specialist
CCSI: Community Crisis Services
09.2022 - 03.2024
• Provide non-judgmental confidential support, crisis intervention and suicide prevention support for those in emotional distress
• Thoroughly and accurately complete statistics sheet on each call such as homeless forms, protective services forms, suicide forms, regular caller forms etc. when required
Education
Bachelor of Arts - Criminal Justice And Psychology
Temple University
Philadelphia, PA05-2024
Skills
Knowledge of Microsoft Office 365 Suite, KWI, POS and an applicant tracking system
Strong cognitive and mathematical skills,
including problem analysis, decision making and financial analysis
Documentation of behavioral intervention as outlined utilizing clients own specialized treatment plan
Communication and interviewing skills, identified individuals presenting in a mental health crisis, facilitated appropriate intervention
Provide mobile crisis response services to individuals experiencing a mental health crisis
Affiliations
UHLC Pre-Law Pipeline Program – Scholar II Track | May 2023-July 2023
• Concentrating on LSAT preparation
• Creating and finalizing resume, personal statement, and diversity statement for submission to law school
Make the Road New Jersey Dream Ambassador | 2020-2021
• Guided clients in completing their DACA application
• Aided 50+ clients to review and organize documents such as I9, W-2, proof of employment
• Coached clients to obtain proper documentation to improve success of application
• Advocated for application/renewal funds at schools/counties/community level
Cooperman College Scholars | 2019-Present
• Three-week summer experience on college campuses taking college courses taught by college faculty, live on campus, and receive early exposure to college life
• Developed skills needed to prepare for college (including SAT test preparation), complete the college application and financial-aid process, and successfully transition to college
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Bilingual Hotline Specialist
CCSI: Community Crisis Services
09.2022 - 03.2024
Sales Lead
Pandora Jewelry
08.2022 - Current
Behavioral Health Technician
Milestone Behavioral Health
07.2021 - 09.2024
Bachelor of Arts - Criminal Justice And Psychology
Temple University
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