Reina Hollister

Assist the Department of Highway and Safety and Motor Vehicles (DHSWMV) by helping translate with non-English Speakers so that they understand Florida laws. And with collecting overdue citation payments by searching carriers' DOT following Chapter 8. Verified the carried is not operating under an out-of-services order, Check vehicles for compliance with, or with violation of, fuel tax requirements by statue 207.004, issues temporary permits on vehicles from a member jurisdiction not meeting of a CMV in section 2007.002 F.S. and assesses international fuel tax agreement or international registration plan permit fees, and issues civil citations when violations are detected by statue 316.535, Chapter 5 and using table 1, table 2, and table 3, according to their GVW weight limits. Determining penalties following statute 316.545. Issues overweight citations for all axle gross and combination of axle spacing violations, and violations of permits following statute 316.550, Chapter 6, 14-26 or violation of a blanket permit movement condition and restrictions of seal container and requires vehicles to be off-loaded when gross vehicle weight exceeds the legal weight by 6,000 pounds or more in accordance with Florida Statutes. Inform drivers that traveling without a valid permit is a violation of Florida laws. and vehicle and load need to be legal before leaving the scales facility. Inspecting license plates, certification registration of vehicles if qualified to be apportioned by statute 320.001(24), and for expired dates or improper weight classification, according to the declared gross vehicle weight, and conducts necessary inquiries with issuing authorities to determine if violations are present by following statute 316.2001, Chapter 7 Maintain records and prepare reports on all vehicle checks with the ability to understand and enforce compliance with the policies and procedures of Florida laws. Skilled in performing basic mathematical calculations; Knowledge of basic computer use. Ability to search and interpret the state of Florida statutes to educate drivers and company owners about FDOT laws and regulations. Review special permit issues for certain overweight vehicles for compliance with permit provisions. On weight aloud, width, Hight, and length stated on permit by statutes 315.550, Chapter 6, chapter 14-16, 316.515, and 316.516. Assists owners and operators of vehicles by furnishing information and interpreting state statutes. Use the telephone, National Crime Information Center / Florida (NCIC/FCIC) Department of Highway Safety and Motor Vehicles computer system, and confirm violations or vehicle expired Registrations. Skilled in dealing with the public and other employees courteously. Assisted my AWI with the approval of my supervisor on the training of new employees by teaching Florida statutes and regulations, and how to apply them on the job daily.

• Led team in executing daily operational strategies to enhance service delivery.
• Implemented process improvements that streamlined workflow and increased overall efficiency.
• Mentored junior staff on best practices, fostering a collaborative work environment.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Provided excellent customer service. Report suspicious activities, security violations, and unauthorized persons. File incident reports like alarms, car theft, burglary, and search customers' backpacks and purses for contraband weapons, knives, etc. Officers make sure customers have a legal document to prove their legal age.
• Conducted regular patrols to identify and mitigate potential risks or threats.
• Implemented effective access control measures to restrict unauthorized entry.
• Underwent and maintained firearms certification in compliance with state laws and organizational standards.
• Maintained confidentiality to protect sensitive information and prevent harmful release of information.
• Responded decisively to emergency situations with effective crisis
• management tactics, mitigating potential harm or damage.
• Moved from California to Florida, in the process of finding employment.

• Officer conducted a foot patrol on the inside of the store. greeting customers and answering any questions they may have. write incident reports of shoplifters, emergency alarms. call LPD went need it and provide them with all the information of the case. close store with store managers, supervise store deliveries and escort employees to their car. identified suspicious activities.
• Prepared reports detailing findings of inspections, investigations, and tests.
• Upheld codes and regulations governing materials, processes, and procedures.
• Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
• Monitored premises to identify and deter theft, ensuring a secure shopping environment.
• Conducted investigations into suspicious activities, documenting findings for management review.

• Setting up officers' deployment to ensure all patrol zones are covered by the officers on duty. Inspecting and issuing equipment. Assign Meals time and breaks to make sure the Officer takes it and to make sure that the rest periods don't negatively affect deployment. Shift coverage on Any calls offs/OT situations. premises and recorded all activity in a daily officer report.
• Enforce code of conduct upon none customers and maintain order throughout the mall. Triaged problems quickly and provided precise and clear information while working under minimum supervision. Monitoring and authorizing the entrance and departure of employees, visitors, and contractors.
• Monitored access control systems, including CCTV systems. Communicated with supervisors regarding any issues that occurred while on duty. Patrol driving and on foot doing a security check of perimeters on each parking lot to prevent any type of car theft, Burglary and shoplifter. Help customers with any issues interior and exterior of the mall. Accept duties as an assistant Director while the Security director where not on duty. File Incident reports like water leaks, tenants alarm, Missing person, Slip and Fall, Major theft, and Car theft and burglary. Help P.D with investigations and provide them with CCTV footage and good Customer Service.
• Developed and implemented training programs for new staff, enhancing operational efficiency.
• Supervised security personnel, ensuring adherence to protocols and quality standards.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

• Foot and Vehicle patrol of interior and exterior areas of assigned locations. Report suspicious activities and do welfare checks on clients and inspect locations for unsafe conditions, hazards, lock and unlock doors. make reports of security violations, and unauthorized persons. Provide excellent customer service to clients. Transported currency to bank ATMS and companies' currency to banks. Extradition Service provides safe, secure, reliable, courteous, and efficient transportation of patients and prisoners for law enforcement, health and human services, conservatorship, and medical communities. Help Sheriff's department with patients and prisoners watch at hospitals. File incident reports like tenant's alarm, car theft, and burglary. Perform inspections of all the items brought into the hospital site conducting a searching of bags, backpacks using a metal detector wand to look for possible contraband like knife, weapon, or any sharp metal. Assumed responsibilities as management. working on schedules and Dispatch guard to proper client calls. the setting of deployment to ensure all sites are covered by an officer on duty.
• Managed time efficiently in order to complete all tasks within deadlines.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions. Assist in remodeling facilities by dismantling fixtures and displays, stocking merchandise, setting up product displays; performing and updating fixtures signing; assisting with store systems ( for example, a point on sales) working with offsite fixture warehouse associates by processing fixtures ( shelving display, gondolas) Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans. Executes remodeling workflows by delegations remodeling tasks ( for example, working module); providing timelines and expectations; ensuring the final outcome of assignment task to meet project expectations. completes work assignments and priorities by using policies.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.

• Complied with all company safety procedures, policies, and regulations to promote a safe working environment. Developed open and professional relationships with team members, enabling better, more effective issue resolution. Supervise Inmates Training them On projects went it come to cooking following HACCP guidelines, and cleaning of various storage and work areas give them instructions on following MSD Material Safety Data Sheet and work expectations. Received, ordered, inventoried, and stored dry and frozen food in the storeroom. Example: milk, frozen lunches, frozen meat, fresh produce, and dry goods.
• Training on Safety to meet the Illness injury preventions program. Complete Inmate's payroll by weekly and Hiring Process. Serving and heating up Hala meals. receives and stores, quality, quantity, proper storage, and temperatures. Coordinates production needs following menus with Management and provides menu changes input to ensure proportionate production level is maintained throughout the week. Maintains discipline and control of inmates in the work area. prepared documentation on discipline or accidents as required. Receives and inspects food items for preparation. Attends daily meetings to coordinate food production and distribution. Trained fellow Supervisors to perform their duties. Assume responsibilities as Supervisor Correctional Cook in the absence of management. Mentored team members on techniques necessary to complete job tasks. Allocated tasks to employees on a daily basis and monitor activity and task completion. Oversaw job sites and checked for accuracy, quality, and ensured that all project specifications were met. Developed and implemented standards and procedures that ensured the safety of food quality and Staff.
• Coordinated food preparation for large-scale events while maintaining quality standards.
• Trained new hires on cooking techniques, safety protocols, and equipment usage.

• Supervise Inmates Training them on projects went it come to cooking follow HACCP guidelines, and cleaning of various storage and work areas give them instructions on following MSD Material Safety Data Sheet and work expectations. training on Safety to meet the Illness injury prevention program. complete Inmate's payroll weekly and Hiring process. Serving and heating up Hala meals. receives and stores, quality, quantity, proper storage, and temperatures. Complied with all company safety procedures, policies, and regulations to promote a safe working environment. Oversaw job sites and checked for accuracy, quality, and ensured that all project specifications were met. Developed and implemented standards and procedures that ensured the safety of food quality.
• Supervised culinary staff, ensuring adherence to health and safety regulations.
• Monitored inventory levels, reducing waste through effective stock management practices.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.

• Assisting with the training of new employees, Supervised and assisted in special projects. Maintained monthly inspections of fire extinguishers, other fire-related safety equipment, emergency lighting, eyewash, shower stations Cleaned and disinfects Cleaned, mopped sanitized restrooms using safety guidelines and procedures. Applied instructions Following (MSDS) Safety data material Sheet regarding the use of chemicals and supplies.
• Operates power hand tools used in minor maintenance. Empties and cleans waste receptacles; wash windows , moves and arranges furniture. Sweeps, scrubs, waxes, and polishes floors; clouds of dust and polishes furniture. window cleaning and screens.
• Operated cleaning equipment, including floor buffers, and industrial vacuums, enhancing operational efficiency.
• Trained new staff on best practices in custodial procedures and safety protocols to ensure effective operations.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

• Complied with all company safety procedures, policies, and regulations to promote a safe working environment. Managed cash stock and inventory balances accurately.
• Opened and closed the restaurant.
• Worked as a team member performing supervisor duties. Discussed menu items on dietary, allergies concerns, noted special requests and suggested appetizers or other additional items that meet upsell goals. Checked in deliveries and signed off on products received. Delegated tasks to team members to optimize productivity. Maintained safe food handling and other standards at all times.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Trained and mentored team members on operational best practices and customer service standards.
• Resolved customer complaints effectively, maintaining high satisfaction levels through proactive service recovery strategies.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Processed customer transactions efficiently using point-of-sale systems.

• Implemented strategies to enhance checkout efficiency and reduce wait times for customers.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Learned duties for various positions and provided backup at key times.
• Maintained accurate cash handling and balanced registers at end of shifts.
• June 2010 to January 2012
• Took Maternity time for birth of child.

• Restocking shelves throughout the store. Applied safety rules in the work area. Cleaned and sanitized the restrooms. Emptied and cleaned waste receptacles. Applied safety rules when using cleaning chemicals. Stripping, waxing, applying floors settles and floor finish to floors. Act as a supervisor in the absence of manager and supervisor.
• Restocking Liqueur department, and dairy department, Products department.
• Gap in Employment history
• June 2008 to March 2009
• Got married and moved from California to Oregon.

• Received orders from customers by phone and in person. Prepared various sandwiches using HACCP guidelines and food handling rules. Cleaned and sanitized the restrooms and dining area. Applied safety rules when using cleaning chemicals. Assumed the duties of supervisor in the absence of the restaurant manager.
• Prepared sandwiches with precision, ensuring adherence to quality standards and customer specifications.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Operated manual and electric appliances to peel, slice, and trim food.
• Maintained cleanliness and organization of workstations, promoting a safe food preparation environment.

• Pendleton MCCS Starbucks Pendleton, CA
• Assisted with the training of new employees. Maintained a relaxed environment during periods of high volumes of customers and assisted employees where needed. Trained employees the proper method of food preparation and cross-contamination procedures, use of material safety data sheets (MSDS) and their importance and food safety procedures. Reported maintained and safety issues using the proper forms and procedures. Inspected the facility for cleanliness and proper food safety on a daily basis. Swept and mopped floors, washed and sanitized dishes and coffee pots.
• Make and serve hot and cold beverages, such as espresso drinks, blended coffee,and teas using coffee equipment like espresso machines and grinders.
• Maintained cleanliness and organization of dining areas to ensure optimal guest experience.
• Ensured proper portion control measures were followed to minimize food costs and waste.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

• Supervised overall production in the salad prep room, Applied food handling procedures. Prepared various food items for over 3000 military personnel operated food prep equipment. Applied safety rules and trained employees regarding the use of cleaning chemicals. Applied and assisted in the maintenance of culinary utensils and equipment and the cleaning of various storage and work areas.
• Reduced food waste by properly storing leftovers and monitoring inventory levels.
• Followed all safety protocols while handling kitchen equipment, reducing workplace accidents.
• Stocked and rotated food items according to expiration dates.
• Monitored food temperature, discarding items not stored correctly.
• Ensured proper portion control measures were followed to minimize food costs and waste.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.