Reina Reyna
Dallas,TX
Summary
Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Experience Analyst skilled in budget review, reporting and research. Top-notch administrator with financially-savvy and organized approach. Familiar with helping business leaders understand all facets of operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Analyst
Dallas County Treasurer's Office
01.2023 - Current
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Reviewed program implementation plans to assess risk and feasibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Process Payroll for the County and Election
- Assist with State Reports
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Streamlined the retirement application process for clients, ensuring timely and accurate submissions.
- Helped clients transition into retirement smoothly by creating detailed income distribution plans and withdrawal strategies.
- Maintained strict adherence to ethical guidelines and legal standards, upholding the integrity of the retirement planning profession at all times.
- Oversaw successful bond issuance campaigns, securing necessary funding for critical infrastructure projects.
- Coordinated closely with external partners such as banks, insurance companies, and attorneys to ensure seamless collaboration in bond issuance and management.
- Enhanced communication between clients and underwriters, ensuring smoother bond issuance processes.
Executive Assistant
Dallas County Treasurer's Office
11.2015 - 01.2023
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Updated and maintained confidential databases and records.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Organized and coordinated conferences and monthly meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for County Treasurer and staff.
- Facilitated training and onboarding for incoming office staff.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined the retirement application process for clients, ensuring timely and accurate submissions.
- Helped clients transition into retirement smoothly by creating detailed income distribution plans and withdrawal strategies.
- Maintained strict adherence to ethical guidelines and legal standards, upholding the integrity of the retirement planning profession at all times.
- Oversaw successful bond issuance campaigns, securing necessary funding for critical infrastructure projects.
- Coordinated closely with external partners such as banks, insurance companies, and attorneys to ensure seamless collaboration in bond issuance and management.
- Enhanced communication between clients and underwriters, ensuring smoother bond issuance processes.
- Handled confidential and sensitive information with discretion and tact.
Clerk II
Dallas County Tax Office
09.2013 - 11.2015
- Monitored and tracked budgets and expenses.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Created and maintained detailed records of all office activities.
- Edited documents to keep company materials free of grammar errors.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Input data into spreadsheets and databases.
- Compiled and analyzed data to produce reports.
- Check and submit KRONOS.
- Ensure performance appraisals and monthly reviews are turned in to our Employee Relations in a timely manner.
- Reviewed files, records and other documents to obtain information to respond to requests.
Clerk II
Dallas County Tax Office
02.2012 - 08.2013
- Researched investigations dealing with title fraud or title services.
- Handled motor vehicle transactions, such as title and registrations.
- Assisted branches with questions or concerns.
- Created policy and procedures for the Motor Vehicle Department.
Accounting Clerk
South Dallas Hyundai
02.2011 - 02.2012
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Title clerk, titling all new and used vehicles to owners and submitting them to the Tax Office.
Education
No Degree - Nursing
West Coast University
No Degree - Nursing
El Centro College
Dallas, TXNo Degree - Political Science
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
Skyline High School
Dallas, TX05.2007
Skills
- Greeting Visitors
- Strategic Planning
- Program Administration and Evaluation
- Environmental Health and Safety
- Administrative Management
- Analyze Data
- Government Missions
- Service Quality
- Train Staff
- Client Relationship Building
Certification
- Stop the Bleed
- CPR and AED
Languages
Spanish
Native or Bilingual
Timeline
Program Analyst
Dallas County Treasurer's Office
01.2023 - Current
Executive Assistant
Dallas County Treasurer's Office
11.2015 - 01.2023
Clerk II
Dallas County Tax Office
09.2013 - 11.2015
Clerk II
Dallas County Tax Office
02.2012 - 08.2013
Accounting Clerk
South Dallas Hyundai
02.2011 - 02.2012
No Degree - Nursing
West Coast University
No Degree - Nursing
El Centro College
No Degree - Political Science
The University of Texas At San Antonio
High School Diploma -
Skyline High School
- Stop the Bleed
- CPR and AED
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