Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Reina Rivero

Reina Rivero

Miami

Summary

Experienced in a fast-paced and energetic environment prioritizing customer needs. Demonstrated ability to multitask, be attentive, and show courtesy. Compassionate and positive attitude with a friendly and welcoming demeanor. Skilled at engaging with customers, following up on requests, and efficiently resolving any issues. Accomplished host/hostess with 3 years of experience providing efficient customer service. Proficient in seating guests, taking food orders, and warmly greeting customers.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nurse

HCA Florida Kendall Hospital
02.2023 - Current
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and pediatric trauma.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.

Leadership

Jackson Memorial Hospital Main
11.2022 - 12.2022
  • ER triages patients, takes vital signs, and does assessments.
  • Phlebotomy.
  • IV placements.

Advance Medical Surgical

HCA Florida Aventura Hospital
09.2022 - 10.2022
  • Administered medication with the supervision of an experienced RN.
  • Placed IVs in the ER and drew blood.

Psychiatry Nurse

Jackson Behavioral Health Hospital
07.2022 - 08.2022
  • Observed how the staff interacted with the patients.
  • Attended and participated in group therapy.
  • Practiced the use of therapeutic communication.

OB/GYN

HCA - Kendall Regional Hospital
06.2022 - 07.2022
  • Assisted with C-Sections.
  • Performed assessments on newborns and mothers.

Pediatric Nursing

Nicklaus Children's Hospital
05.2022 - 06.2022
  • Assessed patients, and worked with the parents to provide better quality care.
  • Fed, bathed and dressed infants.
  • Obtained vitals signs, performed enemas, and gave vaccines with an RN supervision.

Medical-Surgical

Jackson Memorial Hospital Main
01.2022 - 05.2022
  • Shadowed an experienced Registered Nurse on a Medical-Surgical Oncology/Hematology floor.
  • Performed Head Toe Assessments on stable patients, as well as vital signs, blood sugar tests, bed baths, etc.
  • Medication administration with the nurse in a timely manner.

Fundamentals of Nursing

Leon Medical Centers
09.2021 - 12.2021
  • Assisted Medical Assistants and Nurses with the administration of COVID-19 vaccines to the elderly population of the community.

Server/Customer Service

Party Cake Bakery
05.2021 - 07.2021

Busser and Host

Cheddar's Scratch Kitchen
03.2020 - 05.2020
  • Maintained a clean and safe work environment.
  • Created good relationships with managers and coworkers.

Server and Cashier

Steak N Shake
06.2019 - 03.2020
  • Worked as a Server, hostess, and cashier throughout my working experience in the fast food restaurant.
  • Offered strong customer service skills, keeping customers satisfied.
  • Received compliments from the management team despite working for a short period of time.
  • Good working environment and keeping good interpersonal relations within the workplace.

Education

Nursing Pre-requisites -

Miami Dade College Kendall Campus
Miami, Florida

Bachelor of Science - Nursing

Miami Dade College
Miami, FL
12-2023

Associate Degree - Science of Nursing

Miami Dade College Medical Campus
Miami, Florida
12.2022

High school or equivalent - undefined

Felix Varela Senior High School
Miami, FL
05.2019

Skills

  • Customer service
  • Food service
  • Time management
  • Communication skills
  • Restaurant experience
  • Teamwork
  • Bilingual
  • Nursing staff development
  • Medication and IV administration
  • Patient advocacy
  • HIPAA protocol adherence

Certification

  • PALS - Pediatric Advanced Life Support
  • BLS - Basic Life Support
  • ACLS - ADVANCED CARDIOVASCULAR LIFE SUPPORT
  • TNCC - Trauma Nursing Core Course
  • ENPC - Emergency Nursing Pediatric Course


Languages

Spanish
Native or Bilingual

Timeline

Nurse

HCA Florida Kendall Hospital
02.2023 - Current

Leadership

Jackson Memorial Hospital Main
11.2022 - 12.2022

Advance Medical Surgical

HCA Florida Aventura Hospital
09.2022 - 10.2022

Psychiatry Nurse

Jackson Behavioral Health Hospital
07.2022 - 08.2022

OB/GYN

HCA - Kendall Regional Hospital
06.2022 - 07.2022

Pediatric Nursing

Nicklaus Children's Hospital
05.2022 - 06.2022

Medical-Surgical

Jackson Memorial Hospital Main
01.2022 - 05.2022

Fundamentals of Nursing

Leon Medical Centers
09.2021 - 12.2021

Server/Customer Service

Party Cake Bakery
05.2021 - 07.2021

Busser and Host

Cheddar's Scratch Kitchen
03.2020 - 05.2020

Server and Cashier

Steak N Shake
06.2019 - 03.2020

High school or equivalent - undefined

Felix Varela Senior High School

Nursing Pre-requisites -

Miami Dade College Kendall Campus

Bachelor of Science - Nursing

Miami Dade College

Associate Degree - Science of Nursing

Miami Dade College Medical Campus

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Reina Rivero