Reina Townsend
Aptos,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and detail-oriented team player ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Worker
Zameen At The Point
07.2023 - 02.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
Paid Intern
Fuse Architects + Builders
06.2021 - 08.2022
- Assisted with schematic design such as bubble diagrams, and big ideas
- Assisted in emails with clients
- Built a physical model for a client
- Worked with design software such as Photoshop and Rhinoceros
- Involved in the design process and worked with a group of co-workers on residential projects
- Sat in on meetings with clients and took notes on the client's inquires
- Visited numerous Job sites
- Assisted co-workers who needed help with their projects
Education
No Degree - Health Sciences
Cabrillo College
Aptos, CA05.2025
High School Diploma -
Aptos High School
Aptos, CA06.2022
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and Resilience
- Order taking accuracy
- Food safety knowledge
- Menu Memorization
- Customer Service
- Food safety understanding
Certification
- ServSafe
Timeline
Restaurant Worker
Zameen At The Point
07.2023 - 02.2024
Paid Intern
Fuse Architects + Builders
06.2021 - 08.2022
No Degree - Health Sciences
Cabrillo College
High School Diploma -
Aptos High School
- ServSafe
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