Reinaldo Ramirez Sierra
Winter Haven
Summary
Challenge and change. Two constants I’ve faced continually throughout my career. Couple with imposing deadlines and seldom a clear path to follow. Yet time and again I deliver. Expectations were met and exceeded. Over 20 years of experience has earned me a reputation as an educated and well-trained dental assistant with the ability to work with patients in a caring and respectful manner and understanding their unique circumstances.
Overview
24
24
years of professional experience
Work History
Dental Assistant
Coast Dental & Orthodontics
05.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Manager
Bright Panel Solar
02.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Manager
Sunrun
01.2021 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Lead Dental Assistant
Dental Solution
12.2008 - 07.2021
- Ensure operation of dental equipment by completing preventive maintenance requirements, following manufacturers’ instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
Lead Dental Assistant
Junca Dental
01.2005 - 08.2008
- Assemble instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments or dentist’s access, suctioning and passing instruments, help dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply
Dental Assistant
Dr. Alberto Bigay
07.2000 - 11.2003
- Support dental care delivery by preparing treatment room, patient, instrument and materials, perform procedures in compliance with Dental Practice Act, prepare treatment room for patient by following prescribed procedures and protocols
Education
Psychology -
Ana G Mendez University
09.2018
X-Ray Certification - CPR Certification, Expanded Duties
Ponce Paramedical College Inc
02.2000
Skills
- Infection Control Training
- Laboratory Experience
- Dental Assisting
- Management
- Chairside Assisting
- Retail Sales
- Supervising Experience
- Inventory Control
Timeline
Dental Assistant
Coast Dental & Orthodontics
05.2024 - Current
Manager
Bright Panel Solar
02.2022 - Current
Manager
Sunrun
01.2021 - 12.2022
Lead Dental Assistant
Dental Solution
12.2008 - 07.2021
Lead Dental Assistant
Junca Dental
01.2005 - 08.2008
Dental Assistant
Dr. Alberto Bigay
07.2000 - 11.2003
X-Ray Certification - CPR Certification, Expanded Duties
Ponce Paramedical College Inc
Psychology -
Ana G Mendez University
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