Ambitious, motivated, self-directed, and inspired graduate student with security guard experience and excellent interpersonal skills. Quick thinker easily functions well in multiple settings, using sound judgment amongst challenging priorities. Professionally trained in emergency medical services. Polished ability to calmly diffuse individuals in trying circumstances. Knowledge of criminal law. Excellent customer service skills; advanced situational awareness. Community/civic service mindset; upbeat, friendly, positive and polite. Willingness to learn new skills and adapt to challenging circumstances.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Security Officer Supervisor
Allied Universal Security Services, Tysons Corner Center
McLean, VA
04.2018 - Current
Foot patrol of high-end mall property (all shopping floors, corridors, restrooms, storage rooms, restaurants), acting on high alert for irregularities to include suspicious behavior and security breaches
Exterior patrol with mall security vehicle surveying loading docks, parking areas and decks for safety and suspicious behavior
Assisted patrons involved in car accidents and hit and run circumstances
Operation of CCTV surveillance cameras, monitoring interior and exterior public areas; review and collection of security video to support law enforcement
Informed patrons of security infractions; pursued offenders on mall property and escorted from premises
Coordinated with law enforcement personnel in arrest circumstances
Responded to requests for assistance at mall retailers
Investigated reports of theft, alarms, patron altercations and general disturbances
Prompt attention to medical emergencies, employing EMS training
Wrote reports and contributed to daily logs of irregularities such as equipment/property damage, unusual activity, theft and presence of unauthorized persons
Provided crowd control and opened and closed common public areas, greeting customers and employees
Assisted disabled patrons, parents of lost children and provided directions.
Security Officer
Black Label Security, Babylon Futbol Cafe
01.2020 - 01.2021
Inspecting clients' identification to discern their legal capacity
Reviewing mental fitness and outward appearances to gauge prospective clients' eligibility
Receiving event-related tickets or cash payments prior to prospective clients' entry
Furnishing clients with wrist stamps, bands, or ticket stubs to denote their rightful admission
Steering clients to accessible amenities
Maintaining orderliness and etiquette in all applicable vicinities
Escorting rowdy clients off property
Reporting pressing security-related matters to local authorities and mangers.
Fairfax County Vienna Fire Department Volunteer
Department
Vienna, VA
09.2015 - 05.2018
Emergency ambulance services team member providing services to the Vienna population at various community and sporting events
First responder in emergency circumstances (highway vehicle accident safety patrol)
Participate in Fire Department general community event coverage (seasonal fire house events, parade services, hospital Children’s Wing gift distribution, fire vehicle ride-on assignments)
Provide Fire Department on-site community event coverage and product sales services (Bingo Nights as assigned)
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service
Customer Service Representative / Receptionist at Tysons Corner Collision CenterCustomer Service Representative / Receptionist at Tysons Corner Collision Center