REINALYN INES
Lahaina,Hi
Summary
Providing excellent customer service with Aloha. I am friendly, dedicated, hardworking, and I love being part of a great team. My goal is to obtain a position within a growing company with a cohesive team that will utilize my current skill set and allow the opportunity for continued development and growth
Overview
14
14
years of professional experience
Work History
Food Runner
Hula Grill Kaanapali
Lahaina, Hawaii
01.2025 - Current
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Communicated effectively with team members to enhance service flow.
- Monitored guest needs, providing attentive and friendly support during meals.
- Adhered to safety and sanitation guidelines while handling food products.
- Responded promptly to customer inquiries and requests for additional items or services.
- Assisted in training new staff members on restaurant operations and procedures.
Server
Duckine
10.2022 - 08.2023
- Recorded food and drink orders through toast, served customer requests to highest standards, maintained comprehensive product knowledge of menu, tailored suggestions based on customer preferences to enhance dining experience
- Delivered exceptional customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently during peak hours.
- Welcomed guests at entrance, managed seating charts and assisted with to-go orders while supporting servers with pre-bussing and bussing tables to ensure smooth service flow.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
Hostess, Cocktail, Bookkeeper, Server
Leilani's on The Beach
01.2014 - 10.2022
- Managed guest seating and reservations, coordinated with servers, answered phones, and trained new hostesses to maintain smooth restaurant operations.
- Assisted guests with food and beverage selections by presenting menus and explaining specials.
- Delivered drinks to guests at tables and in lobby, ensuring timely service and maintaining table appearance by pre-bussing, checking drink levels, and restocking bar supplies.
- Executed bookkeeping tasks by recording daily financial transactions, preparing manager logs, verifying transactions, maintaining accurate records, and managing cash handling to ensure financial integrity.
Sales retail/Sales Lead
Honolua Surf Company
08.2012 - 06.2014
- Calculated sales prices and processed payments to ensure accurate transactions. Described merchandise and explained operations to customers, maintained knowledge of promotions and payment policies, placed special orders, and coordinated with other stores to locate desired items. Operated a cash register to process cash, check and credit card transactions
- Calculated sales prices and processed payments to ensure accurate transactions. Described merchandise and explained operations to customers, maintained knowledge of promotions and payment policies, placed special orders, and coordinated with other stores to locate desired items.
- Trained new staff on product knowledge and store policies.
- Managed inventory levels and organized merchandise displays effectively.
A+ Group Leader
King Kamehameha III School
09.2012 - 11.2012
- Developed and taught homework strategies to enhance academic skills for Kindergarten through 5th grade students, Organized and facilitated engaging games and activities to promote active student participation
- Led team meetings to discuss curriculum development and student engagement strategies.
- Coordinated training sessions for staff to enhance teaching methodologies and classroom management.
- Supervised classroom activities, ensuring alignment with educational standards and school policies.
Education
Diploma -
Lahainaluna High School
Lahaina, HI05-2013
Skills
- Order accuracy
- Menu knowledge
- Food safety
- Operational organization
- Multitasking
- Customer Service
- Problem Solving
- Leadership
Timeline
Food Runner
Hula Grill Kaanapali
01.2025 - Current
Server
Duckine
10.2022 - 08.2023
Hostess, Cocktail, Bookkeeper, Server
Leilani's on The Beach
01.2014 - 10.2022
A+ Group Leader
King Kamehameha III School
09.2012 - 11.2012
Sales retail/Sales Lead
Honolua Surf Company
08.2012 - 06.2014
Diploma -
Lahainaluna High School