Summary
Overview
Work History
Education
Skills
Informatique
Languages
Timeline
Generic

Reine Manuela Kontchou Tchakounte

Indianapolis,IN

Summary

Dynamic and results-oriented professional with a proven track record in customer service and stock management, honed at KDG Construction Consulting. Excelled in multitasking and rapid adaptation, enhancing client satisfaction and operational efficiency. Skilled in standard operational procedures and client service, consistently achieving significant improvements in workflow and customer engagement.

Overview

10
10
years of professional experience

Work History

Design Assembly

KDG Construction Consulting
09.2024 - Current
- customer relations;
- reminder of appointments with customers and management of the address book ;
- supervision of inventory management
- update and provide information on the registers (old contracts and new)

Assistante Coiffeuse

Caro Hair
08.2024 - Current
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.

Warehouse Worker

Santa Lucia Cameroon
02.2023 - 08.2023
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Product Seller

Super Marché Dove
08.2015 - 12.2015

within the framework of commercial activities my role consists of, imports, sells, distributes, rents, installs, prepares, packages, labels, markets, repairs, maintains, participates in any other way in the placement of products for commercial purposes.

Product Seller

Super Marché Mobbi Bébé
08.2014 - 11.2014
  • - Inform customers of promotions to increase productivity and sales volume.
  • Improved customer satisfaction by quickly responding to concerns and providing exceptional serviceServe the customer and be at his disposal in a concern regarding our marketed products.

Education

Master In Health Sciences Option Hematology - Biological Sciences

Université Catholique D'Afrique Centrale
Cameroon, Yaoundé
01.2019

Licence /Degree In Medical Analysis - Biomedical Sciences

Université Catholique D'Afrique Centrale
Cameroon, Yaoundé
11.2015

Baccalauréat D/ Baccalaureate D - Natural Sciences

Collège Adventiste De Yaoundé
Cameroon, Yaoundé
08.2010

Skills

- respect des procédures opérationnelles standards

  • Respect des consignes et recommandations
  • Service du client
  • Gestions de stock
  • Multitâche et capacité rapide d'adaptation à l'environnement de travail
  • Ponctualité de rigueur

Informatique

Utilisation de Excel, word, PowerPoint

Languages

Anglais
Limited Working
Francais
Native or Bilingual

Timeline

Design Assembly

KDG Construction Consulting
09.2024 - Current

Assistante Coiffeuse

Caro Hair
08.2024 - Current

Warehouse Worker

Santa Lucia Cameroon
02.2023 - 08.2023

Product Seller

Super Marché Dove
08.2015 - 12.2015

Product Seller

Super Marché Mobbi Bébé
08.2014 - 11.2014

Master In Health Sciences Option Hematology - Biological Sciences

Université Catholique D'Afrique Centrale

Licence /Degree In Medical Analysis - Biomedical Sciences

Université Catholique D'Afrique Centrale

Baccalauréat D/ Baccalaureate D - Natural Sciences

Collège Adventiste De Yaoundé
Reine Manuela Kontchou Tchakounte