Reinier Alvarez
Orlando,FL
Summary
Luxury hospitality professional with over 15 years in high-end environments, specializing in personalized beverage service that enhances guest experiences. Expertise in employee training and cross-functional collaboration ensures operational excellence while maintaining luxury standards.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Bartender & Training Coordinator
The Ritz-Carlton Orlando, Grande Lakes
Orlando, USA
05.2019 - Current
- Train and mentor newly hired employees on service expectations, product knowledge, procedures, and guest engagement.
- Trained and mentored newly hired employees on service expectations, product knowledge, procedures, and guest engagement to enhance team performance.
- Supported seasonal cocktail and menu initiatives by balancing creativity, consistency, and guest appeal, ensuring alignment with cost awareness.
- Support seasonal cocktail and menu initiatives while balancing creativity, consistency, cost awareness, and guest appeal.
- Partnered with culinary and service teams to streamline operations and enhance guest experiences through cohesive service delivery.
Bartender / Mixologist
The Polite Pig
Orlando, USA
06.2018 - 06.2019
- Provided fast, precise cocktail service in high-volume environment to enhance guest satisfaction.
- Assisted guests with beverage and menu selections by leveraging extensive product knowledge to elevate dining experience.
- Ensured organized workstations and upheld sanitation, preparation, and service standards to support operational excellence.
- Worked at Disney Springs
Bartender / Mixologist
Universal Studios Orlando
Orlando, USA
01.2011 - 01.2018
- Facilitated bar operations, managed inventory control, ensured regulatory compliance, and upheld quality standards in fast-paced venues.
- Delivered prompt, accurate service while engaging guests during sustained high-volume periods.
Education
B.A. - International and Global Studies, International Business
University of Central Florida
Orlando, FL08-2026
Bachelor of Arts - Literature and Cultural Studies
University of Havana
Havana01-2010
Skills
- Luxury Service
- Employee Training
- Cocktail & Menu Knowledge
- Guest Engagement
- Inventory Awareness
- Cost Control
- High-Volume Operations
Certification
- TIPS Certified, 2024
- ServSafe, 2024
- Forbes Five-Star Training, 2025
Core Skills Languages
Luxury Service, Employee Training, Cocktail & Menu Knowledge, Guest Engagement, Inventory Awareness, Cost Control, High-Volume Operations, Fluent, Native/Fluent
Timeline
Bartender & Training Coordinator
The Ritz-Carlton Orlando, Grande Lakes
05.2019 - Current
Bartender / Mixologist
The Polite Pig
06.2018 - 06.2019
Bartender / Mixologist
Universal Studios Orlando
01.2011 - 01.2018
B.A. - International and Global Studies, International Business
University of Central Florida
Bachelor of Arts - Literature and Cultural Studies
University of Havana