Jolanne Borjas
Montego Bay
Hollywood
2
Languages
1
Certification
4
years of professional experience
Hospitality professional specializing in VIP service within high-volume venues and private events. Creates memorable guest experiences through personalized service and relationship building. Excels in cultivating repeat clientele and maximizing beverage sales while anticipating needs in fast-paced environments. Committed to delivering white-glove service and exceeding expectations for diverse clientele, including VIP guests and executives.
Work History
Freelance VIP Waitress & Bartender
6 Months- Delivered luxury bartending and VIP table service for private parties, corporate events, birthdays, weddings, and exclusive celebrations.
- Tailored guest experiences while upholding exceptional professionalism.
- Oversaw premium liquor service, cocktail preparation, and bottle presentations to enhance guest satisfaction.
- Build lasting relationships resulting in repeat bookings and referrals.
VIP Waitress / Bartender
1 Month- Delivered professional bar service, ensuring efficiency during high-volume business hours.
- Engaged guests with personalized hospitality and tailored beverage recommendations.
- Provide professional bar service while maintaining efficiency during high-volume business hours.
- Facilitated restaurant operations through effective teamwork and clear communication.
VIP Waitress / Bartender
5 Months- Delivered outstanding customer service while preparing cocktails and mixed drinks.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Promoted premium beverages and specialty cocktails to enhance customer experience and maximize revenue.
- Cultivated positive relationships with returning guests to foster loyalty.
VIP Waitress / Bartender
6 Months- Craft handcrafted cocktails and premium beverages to enhance guest satisfaction in fast-paced environment.
- Provide attentive, friendly service to create memorable guest experiences.
- Prepare handcrafted cocktails and premium beverages in a fast-paced environment.
- Boost beverage sales through strategic product recommendations and effective upselling.
- Accurately process cash and electronic transactions while balancing nightly sales.
Flight Attendant
2 Years 7 Months- Delivered exceptional customer service while ensuring passenger safety aboard domestic and international flights.
- Coordinated food and beverage service, ensuring adherence to airline safety standards and enhancing passenger experience.
- Addressed customer concerns with professionalism during high-pressure situations, contributing to overall passenger satisfaction.
- Facilitated effective communication, conflict resolution, and teamwork among crew members to ensure smooth flight operations.
- Adapted quickly to changing environments while maintaining professionalism and efficiency.
VIP Waitress
3 Years- Delivered premium VIP table service in a fast-paced nightlife environment.
- Cultivated strong guest relationships, fostering repeat visits and enhancing customer loyalty.
- Upsold premium liquor, champagne, and bottle packages to maximize nightly revenue.
- Coordinated luxury bottle presentations and celebrations, ensuring elevated service standards.
- Built strong relationships with guests that encouraged repeat visits and customer loyalty.
- Collaborated with bartenders, security, hosts, and management to streamline operations.
VIP Waitress
2 Months- Provided attentive table service, enhancing guest satisfaction and overall dining experience.
- Fostered positive guest relationships through friendly, personalized interactions, encouraging repeat visits.
- Assisted guests with menu recommendations and beverage pairings.
- Coordinated timely food and beverage delivery, ensuring order accuracy and enhancing service efficiency.
VIP Waitress
5 Months- Consistently delivered personalized, luxury-level guest experiences.
- Cultivated strong relationships with guests, boosting customer loyalty and satisfaction.
- Promoted premium bottle packages and specialty beverages, increasing guest purchases and enhancing overall experience.
- Managed multiple tables during peak hours while maintaining high standards of professionalism and service quality.
- Maintained professionalism while managing multiple tables during peak business hours.
VIP Waitress
5 Months- Provided tailored VIP hospitality, ensuring memorable experiences through meticulous attention to detail.
- Suggested premium beverages and bottle packages, enhancing guest experience and driving sales.
- Collaborated with management and support staff to consistently exceed guest expectations.
- Worked collaboratively with management and support staff to exceed guest expectations.
VIP Waitress / Host
5 Months- Welcomed guests, fostering an inviting and upscale nightlife atmosphere.
- Helped drive bottle sales through personalized recommendations and exceptional hospitality.
- Assisted with VIP reservations and guest seating.
- Maintained clear and engaging communication with guests throughout the evening.
- Enhanced bottle sales through personalized recommendations and dedicated hospitality.
Education
High School Diploma
Skills
VIP table service
Luxury Guest Experience
Fine Dining Service
Bartending
Cocktail Preparation
Liquor expertise
Upselling skills
Champagne Presentations
POS Systems & Cash Handling
High-Volume Hospitality
Table management
Event hospitality
Guest Retention
Team Collaboration
Relationship Building
Luxury Service
Certification
- FAA Flight Attendant Certification
- CPR Certified
LANGUAGES
English (Fluent)
Spanish (Fluent)
AVAILABILITY
- Open Availability
- Available Days, Evenings, Nights, Weekends, Holidays, Special Events, and Private Functions.
Timeline
VIP Waitress / Bartender
All Star Jerk
06.2026 - CurrentRead More
VIP Waitress / Bartender
Boston Juicy Jerk
02.2026 - CurrentRead More
Freelance VIP Waitress & Bartender
Private Events
01.2026 - CurrentRead More
VIP Waitress / Bartender
Montego Bay
01.2026 - CurrentRead More
VIP Waitress
Kitchen Near You
01.2025 - 03.2025Read More
Flight Attendant
Spirit Airlines
10.2023 - 05.2026Read More
VIP Waitress
Mustangs Gentleman’s Club
02.2023 - 07.2023Read More
VIP Waitress
Famous Lounge
02.2023 - 07.2023Read More
VIP Waitress
Spectrum Lounge
12.2022 - 12.2025Read More
VIP Waitress / Host
Euphoria Nightclub
07.2022 - 12.2022Read More
James Hubert Blake High School
High School Diploma
Read More