JULISSA CORTAZAR
Miami
Summary
High-energy hospitality professional with extensive experience providing exceptional service to VIP and high-profile clientele in fast-paced nightlife environments. Proven ability to build strong guest relationships, drive bottle sales, and deliver a seamless luxury experience while thriving under pressure. Known for professionalism, confidence, attention to detail, and creating an energetic atmosphere that keeps guests returning.
Overview
11
11
years of professional experience
Work History
VIP Bottle Server
Vendôme, Miami Beach
Miami Beach, FL
01.2026 - 05.2026
- Facilitated premium bottle service in an energetic upscale venue, prioritizing guest engagement and retention strategies.
- Oversaw VIP table service for high-spending clientele and large party sections with professionalism.
- Developed strong relationships with clients, fostering loyalty and repeat business through personalized service.
- Collaborated with team members to deliver seamless service during high-volume events.
VIP Bottle Server
Tootsie’s Cabaret
Miami, FL
09.2021 - 11.2025
- Cultivated strong relationships with high-profile clients by delivering personalized and attentive dining services.
- Oversaw VIP reservation coordination and management, optimizing seating arrangements to enhance guest satisfaction.
- Enhanced guest loyalty by delivering outstanding service and fostering strong relationships through attentive interactions.
- Exhibited adaptability by efficiently overseeing multiple tasks concurrently while maintaining high-quality service for VIP clientele.
Bartender
Swan, Groot Hospitality
Miami, FL
05.2020 - 09.2021
- Delivered exceptional customer service, cultivating a welcoming atmosphere for patrons.
- Developed unique cocktail offerings to enhance customer experience and satisfaction through expert knowledge of mixology.
- Streamlined workflow processes to optimize bar operations during peak hours.
- Managed high customer volumes during special events, ensuring efficient service delivery.
Bartender
Hooters
Miami, FL
09.2015 - 04.2020
- Provided consistent, high-quality service during peak hours and high-traffic events.
- Recognized twice as Employee of the Month for service excellence, reliability, and guest feedback.
- Balanced speed, accuracy, and guest engagement in a demanding environment.
Education
High School Diploma -
Pembroke Pines Charter High School
06-2012
Associate of Arts -
Miami Dade College
Miami, FL05-2026
Skills
- High-Volume Bartending & Cocktail Execution
- Upscale Bar & Table Service
- Bottle Service & VIP Table Management
- Premium Upselling & Revenue Generation
- Liquor, Beer & Wine Knowledge
- POS Systems & Cash Handling
- Guest Relations & Client Retention
- Multitasking in Fast-Paced Environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
VIP Bottle Server
Vendôme, Miami Beach
01.2026 - 05.2026
VIP Bottle Server
Tootsie’s Cabaret
09.2021 - 11.2025
Bartender
Swan, Groot Hospitality
05.2020 - 09.2021
Bartender
Hooters
09.2015 - 04.2020
High School Diploma -
Pembroke Pines Charter High School
Associate of Arts -
Miami Dade College