JULISSA M. CORTAZAR
Miami
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
11
11
years of professional experience
Work History
Real Estate Sales Associate
Lifestyle Internation Realty
Miami, FL
05.2022 - Current
- Build and maintain client relationships to support property sales and rentals
- Generate leads through marketing, referrals, and outreach
- Manage transactions from initial contact to closing
- Provide market insights and guidance to buyers and sellers
Bartender (TIPS Certified)
SWAN, Design District
Miami, FL
07.2021 - 04.2022
- Earned TIPS certification upon hire, ensuring compliance with responsible alcohol service standards.
- Prepared and executed signature cocktails in a fast-paced, upscale environment with high guest expectations.
- Delivered elevated service to VIP and high-profile clientele, maintaining professionalism and discretion.
VIP Waitress/Bartender
Tootsie’s Cabaret
Miami, FL
06.2016 - 07.2021
- Operated a full-service bar serving 150+ guests per night in a high-energy, high-volume environment.
- Specialized in bottle service and upselling premium spirits, champagne, and specialty cocktails.
- Maintained accuracy in cash handling, inventory awareness, and POS transactions.
Bartender
Cibo Wine Bar
Miami, FL
10.2015 - 06.2016
- Provided consistent, high-quality service during peak hours and high-traffic events.
- Recognized twice as Employee of the Month for service excellence, reliability, and guest feedback.
- Balanced speed, accuracy, and guest engagement in a demanding environment.
Education
Real Estate Sales Associate License -
Tony Mesa Real Estate School
03-2022
High School Diploma - undefined
Pembroke Pines Charter High School
06-2012
Associate of Arts - Business
Broward College
Fort Lauderdale, FL08-2026
Skills
- High-Volume Bartending & Cocktail Execution
- Upscale Bar & Table Service
- Suggestive Selling & Premium Upselling
- Liquor, Beer & Wine Knowledge
- Responsible Alcohol Service (TIPS Certified)
- POS Systems & Cash Handling
- Guest Relations & Customer Retention
- Multitasking in Fast-Paced Environments
- Team Collaboration & Training
- Bilingual Communication (English & Spanish)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Real Estate Sales Associate
Lifestyle Internation Realty
05.2022 - Current
Bartender (TIPS Certified)
SWAN, Design District
07.2021 - 04.2022
VIP Waitress/Bartender
Tootsie’s Cabaret
06.2016 - 07.2021
Bartender
Cibo Wine Bar
10.2015 - 06.2016
High School Diploma - undefined
Pembroke Pines Charter High School
Real Estate Sales Associate License -
Tony Mesa Real Estate School
Associate of Arts - Business
Broward College