Michael Craig
Denver,CO
Summary
Proven sales and customer service specialist looking to find employment in the cannabis or hospitality/service industry.
Overview
18
18
years of professional experience
Work History
VIP Bottle Server
Legends Hospitality LLC
Denver, CO
06.2021 - 02.2025
- Processed payments and transactions using POS system with accuracy.
- Adhered to all food safety and quality regulations.
- Performed cashier duties such as taking orders, processing payments, and making change accurately.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Restocked shelves with bottles after each shift was completed.
Senior Sales Manager
Epic Design Co
Denver , CO
02.2007 - 05.2020
- Executed strategic sales plans to expand customer base and revenue.
- Directed and coordinated products, services and sales activities.
- Hired and motivated high-performing sales team.
- Coached, developed and motivated team to achieve revenue goals.
- Designed promotional materials such as brochures, flyers, catalogs, to enhance brand visibility.
- Ensured compliance with all relevant laws, regulations and ethical standards.
- Identified opportunities for growth within existing accounts as well as new markets.
Budtender
Little Brown House The
Denver, CO
06.2015 - 02.2020
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Monitored inventory levels and informed management when stock was low or depleted.
- Greeted customers with a friendly and inviting attitude.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Adhered to company policies and procedures at all times.
- Weighed and prepared products in order to accurately package and label items for sale.
Education
Associate of Arts - Business Management
Polk State College
Winter Haven, FL07-2009
Skills
- Exceptional customer service
- Budtender
- Strong work ethic
- Professional appearance
- High volume dining
- Banquet coordination
- Guest relations management
- ID verification
- Bar terminology
- Counting money
- THC & CBD products
- Discussing cannabis
Timeline
VIP Bottle Server
Legends Hospitality LLC
06.2021 - 02.2025
Budtender
Little Brown House The
06.2015 - 02.2020
Senior Sales Manager
Epic Design Co
02.2007 - 05.2020
Associate of Arts - Business Management
Polk State College
Similar Profiles
Christopher LongacreChristopher Longacre
IT Technical Supervisor at Legends Hospitality LLCIT Technical Supervisor at Legends Hospitality LLC
Nahshon ObrianNahshon Obrian
Customer Service Cashier at Legends Hospitality LLCCustomer Service Cashier at Legends Hospitality LLC
Derrick ReedDerrick Reed
Warehouse Associate at Legends Hospitality LLCWarehouse Associate at Legends Hospitality LLC
Krystene CarleKrystene Carle
Bartender at Legends Hospitality LLCBartender at Legends Hospitality LLC
Isaac GarciaIsaac Garcia
Laboratory Supervisor at Eurofins DPTLaboratory Supervisor at Eurofins DPT