Katie Johnson
Arlington,Tx
Summary
Dynamic VIP Bottle Server with a strong work ethic and exceptional customer service skills, honed at Texas Republic Fort Worth. Known for creating memorable experiences and fostering repeat business through personalized attention. Proficient in cash handling and adept at managing VIP clientele, ensuring seamless service during high-volume events.
Overview
2
2
years of professional experience
1
1
Certification
Work History
VIP Bottle Server
Texas Republic Fort Worth
12.2024 - Current
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
- Ensured guest satisfaction, addressing concerns promptly and professionally.
VIP Bottle Server
Vivo Dallas
04.2024 - 10.2024
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
VIP Bottle Server
El Chingon
02.2024 - 03.2024
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Maintained clean and organized table areas, adhering to strict hygiene standards for optimal presentation.
- Facilitated smooth communication between guests, servers, bartenders, security personnel, and management for optimal event execution.
Bartender
Hooters
03.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor Of Nursing - Nursing
The University of Texas At Arlington
Arlington, TXHigh School Diploma - High School
Irving High School
Irving, TX06.2021
Skills
- Strong work ethic
- Venue promotion
- Exceptional customer service
- Stress tolerance
- Basic mixology
- Reservation management
- Tableside etiquette
- VIP clientele handling
- Customer service
- Outstanding communication
- Cash handling
Certification
TABC
Food handlers
Languages
Vietnamese
Limited Working
Timeline
VIP Bottle Server
Texas Republic Fort Worth
12.2024 - Current
VIP Bottle Server
Vivo Dallas
04.2024 - 10.2024
VIP Bottle Server
El Chingon
02.2024 - 03.2024
Bartender
Hooters
03.2023 - 08.2023
Bachelor Of Nursing - Nursing
The University of Texas At Arlington
High School Diploma - High School
Irving High School
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