Summary
Overview
Work History
Education
Skills
Timeline
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BIANKA GONZALEZ

BIANKA GONZALEZ

HOSPITALITY
Las Vegas,NV

Summary

Bringing vibrant, personable demeanor and genuine passion for providing exceptional service. Knowledgeable in creating memorable guest experiences, ensuring top-quality service and maintaining lively atmosphere. Committed to delivering unforgettable VIP experience that enhances guest satisfaction and loyalty.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education
2
2
Languages

Work History

VIP Bottle Server

Gospel NYC Lounge
10.2021 - 11.2023
  • Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs
  • Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures
  • Utilized strong multitasking abilities to manage multiple orders simultaneously while maintaining a calm demeanor under pressure

Marketing Manager

South Park Doggie Daycare
12.2019 - 06.2021
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions
  • Managed social media accounts for optimal audience engagement and increased online presence
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness

Event Planning Assistant

Geo Events Creative Agency
02.2016 - 07.2019
  • Streamlined the event planning process, effectively coordinating with vendors and clients to ensure smooth execution
  • Enhanced event experiences by meticulously organizing and executing various logistical aspects of events
  • Generated detailed reports post-event to analyze success factors and areas of improvement, informing future planning efforts
  • Implemented creative marketing strategies that boosted event attendance and generated positive buzz for clients' brands

Education

Bachelor of Science - Business Administration

La Guardia Community College
Long Island City, NY

Skills

Strong work ethic

Exceptional customer service

Professional appearance

Tableside etiquette

VIP clientele handling

Outstanding communication

Cleanliness and sanitation

Efficient multitasking

Cash handling

Conflict resolution

Timeline

VIP Bottle Server

Gospel NYC Lounge
10.2021 - 11.2023

Marketing Manager

South Park Doggie Daycare
12.2019 - 06.2021

Event Planning Assistant

Geo Events Creative Agency
02.2016 - 07.2019

Bachelor of Science - Business Administration

La Guardia Community College

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BIANKA GONZALEZHOSPITALITY