Shawnacie Ruiz
Thornton,CO
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about accurately and efficiently processing payments, managing inventory within the workspace , keeping customers happy and supporting team success. Highly skilled in customer service with valuable experience, adept at managing high-volume environments. Possess strong communication and interpersonal skills. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the company’s reputation for excellence in service.
Overview
6
6
years of professional experience
Work History
VIP Bottle Server
Sky Lounge
Denver, Colorado
06.2024 - Current
- Greeted guests in a friendly and professional manner.
- Maintained cleanliness of bar area by wiping down surfaces, cleaning glassware, and restocking supplies.
- Responsible for maintaining the cleanliness of work areas before leaving each shift.
- Provided accurate information regarding menu items and drinks specials to patrons.
- Communicated effectively with other team members to ensure smooth operations of shifts.
- Performed cashier duties such as taking orders, processing payments, and making change accurately.
Care Giver
Care Plus Agency, Inc.
Aurora, CO
06.2019 - 01.2024
- With the responsibility to care take for my client over the years I acquired the skills to properly take the upmost sanitary precautions to properly provide comfort in his home
- I did an arrange of chores such as up keeping his living space from washing clothes, bed sheets, dishes, countertops, mopping, vacuuming, bathroom cleanliness, to all around
- I also prepared meals for my client and changed his catheter as needed.
Tech Crew
Amazon Fulfillment Center
Thornton, CO
05.2018 - 07.2018
- My job responsibilities were to either move 40 pound pods one by one with a jack pallet or move up to three pods at a time at a fast paste on floors four, three, and one to be where they needed to be placed
- Had to be effective and fast working to reach every set goal for the amount of pods that needed to be put on each floor by our deadline
- I was to be at work on time Monday-Friday from 7:00AM-6:00PM, and be back on time from lunch and breaks
- Always made sure to call in correctly if I were to miss work only if reasonably and ahead of time
- Made sure the crew and I all worked together to work smarter and not harder
- It was my own responsibility to maintain all safety rules inside the building and wearing the correct uniform to perform safely through out the work day.
Cashier
Walmart
Brighton, CO
04.2018 - 05.2018
- Responsible to greet all customers within a polite manner that went into my aisle or when I was greeting at the door
- Effective communication skills with mangers, employees, and customers
- Checking out customers groceries and remembering multiple codes for fruits, vegetables and other access codes to the register screen
- I used codes to get prices on certain items, to access help from a manager, get change, get paper for receipts, clean up, or to get approval from a manager and many more options on the screen.
Education
High School Diploma -
Prairie View High School
Henderson, CO05.2018
Some College (No Degree) - Cosmetology
Emily Griffith Technical College
Denver, COSkills
- Effective written and verbal communication skills
- Excellent grammar and proofing skills
- Quick Learner
- Ability to multi-task
- Excellent attention to detail
- Computer skills
- Ability to learn company customized software
- Problem-solving skills
- Adaptable and flexible
- Conflict resolution
- Decision-making under pressure
- Professional Appearance
- Strong Work Ethic
- Stress Tolerance
- Exceptional customer service
- Customer Service
- Price memorization
- Effective customer upselling
- Payment Processing
- Item promotion
- Efficient service
- Quality Control
- Accurate Cash Handling
Personal Information
Title: Customer Service Sales Associate
Languages
- English
- Understands some Spanish
Timeline
VIP Bottle Server
Sky Lounge
06.2024 - Current
Care Giver
Care Plus Agency, Inc.
06.2019 - 01.2024
Tech Crew
Amazon Fulfillment Center
05.2018 - 07.2018
Cashier
Walmart
04.2018 - 05.2018
High School Diploma -
Prairie View High School
Some College (No Degree) - Cosmetology
Emily Griffith Technical College