SARA SCHWARTZ
Egg Harbor Township,NJ
Summary
High-Energy Hospitality Professional experienced in high-volume nightlife and luxury guest experiences. Drove revenue growth through strategic upselling and elite service standards while fostering lasting guest relationships. Managed staff operations and financial transactions, delivering exceptional service and enhancing customer engagement during peak service periods.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
VIP Bottle Server
No Name Social
Philadelphia, Pennsylvania
08.2026 - Current
- Delivered VIP bottle service at No Name Social lounge.
- Greeted guests and guided them to reserved table seating.
- Prepared premium bottles, mixers, and glassware for service.
Retail Sales Associate
Bath & Body Works
Mays Landing, New Jersey
05.2023 - Current
- Recommended fragrance, body care, and home scent products using brand knowledge.
- Greeted shoppers and delivered friendly service on Bath & Body Works sales floor.
- Processed purchases through cash wrap and POS transactions accurately.
Cocktail Server
AVA-Stateside Live!
Philadelphia, Pennsylvania
04.2026 - 10.2026
- Welcomed guests at AVA-Stateside Live. while providing attentive beverage service
- Recommended drinks and menu items tailored to guest preferences, enhancing overall dining experience
- Checked guest identification before serving alcoholic beverages.
- Executed precise cash handling during peak service periods, ensuring smooth transactions
- Maintained accurate cash handling during busy service periods
- Relayed special guest requests promptly to bartenders and floor staff, ensuring exceptional service delivery
- Maintained clean trays, tables, and service stations throughout shifts.
Table Service Bottle Server
Brooklyn Mirage (Avant Gardner)
Brooklyn, NY
04.2025 - 09.2026
- Oversaw multiple high-spend tables, consistently achieving elite service standards
- Promoted premium bottles and packages, driving revenue growth
- Delivered exceptional VIP service, elevating guest experience in high-volume nightlife venue
Table Service Bottle Server
Drai's
East Hampton, NY
07.2025 - 09.2026
- Provided high-energy, personalized VIP service in a luxury nightlife setting
- Executed premium bottle presentations to enhance guest enjoyment and elevate service quality
- Coordinated with security and support staff to ensure seamless guest experiences
- Upsold premium products to boost table revenue and elevate guest satisfaction
Cocktail Server – Pool
Harrah's Resort Atlantic City
Atlantic City, NJ
10.2025 - 04.2026
- Managed large guest sections, ensuring efficient service and attention to detail
- Managed large guest sections, delivering prompt service and meticulous attention to guest preferences
- Processed high-value transactions with POS systems, streamlining payment processes for enhanced guest satisfaction
- Cultivated strong relationships with guests, encouraging repeat visits and supporting revenue growth
Cocktail Marketing Model – Club Operations
Ocean Casino
Atlantic City, NJ
05.2023 - 09.2024
- Recommended and sold beverages and bottle packages, enriching overall guest experience
- Delivered exceptional customer service, elevating guest satisfaction in high-energy nightlife setting
- Entered orders into POS and processed payments accurately and efficiently, streamlining transaction flow
Nightlife Host
Premier Nightclub, Borgata
Atlantic City, NJ
09.2023 - 05.2024
- Engaged with guests to promote premium services, elevating their overall experience
- Coordinated security and staff to maintain seamless operations and enhance guest safety
- Interacted with guests to gather feedback and enhance their experience to promote premium services to choose premium services for improved experiences to elevate guest experiences
Supervisor
Bath & Body Works
Mays Landing, NJ
09.2021 - 05.2023
- Supervised, trained, and motivated staff to exceed sales goals
- Supervise, train, and motivate staff to meet sales goals
- Managed cash handling, deposits, and reconciled financial reports
- Resolved customer concerns while maintaining brand standards
Education
Atlantic Cape Community College (ACCC) & Northern Virginia Community College
Mays Landing, NJ 09.2020 - 05.2021
Skills
- VIP service techniques
- Upselling techniques
- Point of sale
- POS systems
- Cash handling
- Table management
- Large group management
- Event coordination
- Customer focus
- Reservation management
- Conflict resolution
- Problem solving
- Effective communication
- Relationship building
- Verbal communication
Timeline
VIP Bottle Server
No Name Social
08.2026 - Current
Cocktail Server
AVA-Stateside Live!
04.2026 - 10.2026
Cocktail Server – Pool
Harrah's Resort Atlantic City
10.2025 - 04.2026
Table Service Bottle Server
Drai's
07.2025 - 09.2026
Table Service Bottle Server
Brooklyn Mirage (Avant Gardner)
04.2025 - 09.2026
Nightlife Host
Premier Nightclub, Borgata
09.2023 - 05.2024
Retail Sales Associate
Bath & Body Works
05.2023 - Current
Cocktail Marketing Model – Club Operations
Ocean Casino
05.2023 - 09.2024
Supervisor
Bath & Body Works
09.2021 - 05.2023
Atlantic Cape Community College (ACCC) & Northern Virginia Community College
09.2020 - 05.2021