Zelmara Zelaya

- Provided excellent customer service to VIP guests, ensuring a memorable experience.

- Delivered unparalleled VIP bottle service to high-profile clientele

- Responsible for delivering bottle service orders in a timely and professional manner.

- Maintained cleanliness and organization in the VIP section, ensuring a visually appealing environment.

- Collaborated with bar staff to ensure efficient service and seamless communication.

Objective: Dynamic and customer-focused Bottle Girl with proven track record of success at V5, the largest nightlife promotional company in the Midwest. Seeking a challenging role to leverage extensive experience in delivering exceptional bottle service and contributing to the vibrant atmosphere of upscale venues

Venues Worked: The Music Hall, Bounce, PRYSM

-Provided top-notch bottle service to patrons in high-energy nightlife settings.

- Maintained strong knowledge of the V5 brand and promoted featured events and promotions.

- Collaborated with promotional team to enhance overall guest experience.

- Managed VIP sections, including reservations, seating arrangements, and special requests.

- Contributed to the success of promotional events and theme nights.

Versatile and experienced Bottle Girl with a strong foundation in providing exceptional customer service in dynamic nightlife environments. Proven adaptability and quick learning skills from working at multiple clubs in the first year. Seeking challenging positions to contribute my diverse skills and enhance guest experience at new venues.

Venues Worked: Joy District, PLAY, Club Royale, Gold Coast Social

- Adaptable and quick learner in different nightlife environments

- Exceptional customer service and communication skills

- Strong knowledge of bottle service protocols and VIP guest handling

- Ability to thrive in fast-paced and dynamic work settings - Familiarity with POS systems and cash handling

- Team player with a positive attitude and strong work ethic

- Up-to-date with current nightlife trends and promotions