Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Performance experience
Training and skills
Generic
Alexandra Jones

Alexandra Jones

Brooklyn

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed most recently as a VIP Bottle Server at Birthdays And Bottles. Proven ability to enhance guest experiences through personalized service and effective communication, while managing inventory and promoting premium offerings. Committed to creating memorable moments for clients.

Bringing vibrant, personable demeanor and genuine passion for providing exceptional service. Knowledgeable in creating memorable guest experiences, ensuring top-quality service and maintaining lively atmosphere. Committed to delivering unforgettable VIP experience that enhances guest satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

VIP Bottle Server

Birthdays And Bottles
02.2025 - 07.2025
  • Provided exceptional customer service to VIP guests, enhancing overall guest experience.
  • Coordinated bottle service delivery, ensuring timely and accurate fulfillment of orders.
  • Maintained knowledge of premium beverage offerings, assisting guests with selections.
  • Monitored inventory levels and communicated needs to management for restocking supplies.
  • Collaborated with team members to deliver seamless service during high-volume events.
  • Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
  • Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.

Beauty Advisor

Ulta
05.2023 - 10.2024
  • Assisted customers in selecting beauty products tailored to individual needs.
  • Provided product demonstrations and application techniques to enhance customer experience.
  • Maintained knowledge of current beauty trends and product launches for informed recommendations.
  • Supported inventory management by restocking shelves and organizing displays effectively.
  • Educated customers about skincare routines and makeup application through personalized consultations.
  • Handled cash register transactions accurately while ensuring a smooth checkout process.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

Server

Zandras
01.2022 - 10.2023
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Collaborated with kitchen staff to deliver timely and accurate food orders.
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.
  • Assisted in training new servers on menu items and service standards.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Broad Run
Ashburn, VA
01-2012

General Ed Associates - Generalized Studies

NOVA
Ashburn, VA
11-2014

Skills

  • Strong work ethic
  • Venue promotion
  • Exceptional customer service
  • Stress tolerance
  • Basic mixology
  • VIP clientele handling
  • Outstanding communication
  • Customer service
  • Sales strategy
  • Social media promotion and advertising
  • POS system operation
  • Salesmanship
  • Team player
  • Warm and friendly
  • Reliable and responsible

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.
  • Musician/Singer/Song writer. I headline performed in Washington Dc.
  • Collaborated in band performances.
  • Original music released, music videos, behind the scenes, and short film

Interests

  • Documenting and sharing travel experiences
  • Blogging/Vlogging
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Music
  • Dance
  • Creative Writing
  • Regularly practice mindfulness and meditation for overall wellness
  • Singing and performative arts

Timeline

VIP Bottle Server

Birthdays And Bottles
02.2025 - 07.2025

Beauty Advisor

Ulta
05.2023 - 10.2024

Server

Zandras
01.2022 - 10.2023

Broad Run

General Ed Associates - Generalized Studies

NOVA

Performance experience

Resident vocalist

Fats Fairfax, VA: Jan 2024-October 2024

* Weekly featured singer in late night bar venue

* Performed Jazz, sultry ballads, revised pop songs

* Collaborated with live jazz trio and burlesque performers

Featured Performer

Jimmy's Underground, VA: April. 2024-October 2024

* Debuted original compositions in a solo set

* Received glowing audience feedback for emotional delivery and vocal tone

Headlining vocalist

Pie shop Washington DC June 2024

*Performed original music as well as classic covers

*Created an intimate experience with live acoustic arrangements 

*Built a loyal following and curated a theme evenings "Devine Femeanine"  


Training and skills

*Vocal training- Jazz & soul techniques (private lessons 2+ years)

*Acting for stage- Theatrical delivery & stage persona

*Improvisation- Scat singing, live audience interaction

*Dance techniques- Burlesque, pole, and vogue

*Styling- Vintage glam& burlesque fashion for stage presence 

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