Lindsay Cortez
Summary
Personable Cocktail Server skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Excellent bartending knowledge and superior service standards. Recognized for significantly increasing guest check averages by promoting high-end liquors, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Overview
8
8
years of professional experience
Work History
VIP Bottle Server
Drais NightClub
01.2016 - Current
- Skillfully manages multiple tables by maximizing the VIP nightclub experience during high volume events while delivering VIP Steps of Service, POS system efficiencies, and purpose
- Consecutive Team Lead exceeding sales and gratuity expectations nightly
- A reliable Volunteer for Drais Cares events held quarterly
- Banquet and Private Buyout Events waitress.
- Carried out complete opening, closing and shift change duties to keep nightclub working efficiently and teams ready to meet customer needs.
VIP Bottle Server
Drais BeachClub
03.2021 - 10.2021
- Skillfully managed multiple tables by maximizing the VIP beachclub experience during high volume events while delivering VIP Steps of Service, POS system efficiencies, and purpose
- Charismatic and poised while serving customers in extreme temperatures
- Maintained company overall health and appearance standards with diet and exercise
- Volunteered with Drais Cares Events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
Consultant
Nevada Holistic Medicine
12.2020 - 05.2021
- Produced Inside Sales daily
- Managed Guest Relations thru interpersonal communication
- Extensive Product knowledge and continued education programs set in place within the company
- POS systems efficiency, Bookkeeping of Daily Cash drops and earnings
- Rotational Receptionist - Greeted Visitors and scanned ID's, Answered and Directed calls to their proper extension, Provided Data Entry for cataloging new products.
Consultant
GBS Science Partners
08.2019 - 11.2020
- Produced Inside Sales daily
- Managed Guest Relations thru interpersonal communication
- Extensive Product knowledge and continued education programs set in place within the company
- POS systems efficiency, Bookkeeping of Daily Cash drops and earnings
- Rotational Receptionist - Greeted Visitors and scanned ID's, Answered and Directed calls to their proper extension, Provided Data Entry for cataloging new products.
Education
GED -
CSN
11.2023
Skills
- Interpersonal Communication
- Problem Solving
- Adaptability
- Banquet and Serving Experience
- Payment Processing
- Bill Computation
- Tableside Service
- Order Accuracy
- POS System Operation and Expertise
- Service Prioritization
- Sales Strategy
- Guest Relations Experience and Management
- Menu Memorization , Item Promotion , and Cash Handling
- High-Volume Dining
Timeline
VIP Bottle Server
Drais BeachClub
03.2021 - 10.2021
Consultant
Nevada Holistic Medicine
12.2020 - 05.2021
Consultant
GBS Science Partners
08.2019 - 11.2020
VIP Bottle Server
Drais NightClub
01.2016 - Current
GED -
CSN
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