Reion Jones
New Orleans,LA
Summary
Customer-focused professional with extensive experience in cash register operations, merchandise stocking, and delivering exceptional service. Highly organized and proactive team player dedicated to creating positive guest experiences and fostering satisfaction.
Overview
1
1
Certification
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Cashier
Club 327
New Orleans, LA
07.2026 - Current
- Handled cash, card, and mobile transactions for club guests.
- Processed guest payments at Club 327 front counter using POS register.
- Balanced cash drawer and verified payment totals during shift closings.
- Greeted guests and answered payment questions with clear, friendly service.
General Laborer
Instawork
09.2024 - 04.2026
- Executed on-demand labor shifts across Instawork client worksites.
- Loaded and unloaded materials for warehouse and delivery operations.
- Transported supplies and equipment between locations using hand trucks.
- Assisted setup and breakdown for events, warehouses, and facilities.
- Maintained cleanliness of workspaces by removing debris and organizing materials.
- Supported crews with general labor tasks and changing site needs.
- Followed supervisor instructions and maintained reliable attendance on assignments.
Bartender/Server
Stations Casino
Las Vegas, NV
07.2024 - 11.2024
- Serve and greet guests who are responsibly
- Served food and beverages to guests across casino floor and dining outlets.
- Mixed cocktails and poured drinks following Stations Casino bar standards.
- Checked guest identification before serving alcohol and maintained compliance.
Paraprofessional
InspireNOLA Charter Schools
New Orleans, LA
07.2023 - 05.2024
- Providing one-on-one instruction
- Collaborated on lesson plans to enhance small group instruction
- Provided support in computer lab, library, and media center to facilitate student learning
- Provided individualized tutoring sessions to enhance student understanding
- Helping with classroom management
- Assisting in the computer lab, library, or media center
- Assisted students with disabilities to promote inclusive learning environments
- Setting up and cleaning classrooms
- Grades Pre-K, Kindergarten and, 1st-9th
Beverage Server/Bartender
L'Auberge Casino Resort
Baton Rouge, LA
12.2021 - 06.2023
- Served drinks to players on casino floor, enhancing their overall experience.
- Served cocktails, beer, and wine across casino floor and resort venues.
- Delivered drink orders to guests at slot machines and table games.
- Verified guest age and alcohol service compliance under casino policies.
Beverage Server/Bartender
Hollywood Casino
Baton Rouge, LA
12.2020 - 03.2022
- Served drinks to players on casino floor, enhancing their experience through friendly service.
- Served casino guests with beverage orders across gaming floor and resort venues.
- Delivered drinks using tray service while maintaining prompt, courteous guest interactions.
- Verified age requirements and followed alcohol service policies.
Server/Waiter
Hooters Girl
Baton Rouge, LA
09.2019 - 03.2020
- Greeted customers, seated them, took orders, and sanitized tables and utensils to ensure a safe dining experience during covid-19
- Delivered nutritious meals to enhance customer satisfaction
- Monitored customer satisfaction by checking on guests frequently to address needs and enhance their dining experience
- Took food and drink orders efficiently to ensure timely service and customer satisfaction
- Greeted customers warmly upon arrival to create a positive first impression
Waitress
Pluckers Wing Bar
Baton Rouge, LA
08.2018 - 02.2019
- Assisted guests with menu selections and ensured timely service
- Greeted guests at Pluckers Wing Bar with prompt, friendly table service.
- Presented menus and explained wing flavors, sauces, and drink specials.
- Took food and beverage orders accurately for dine-in and takeout guests.
Papa John's Team Member
Papa John's
New Orleans, LA
02.2013 - 02.2018
- Answered phones, greeted customers, prepared dough to ensure quality pizza crusts, assembled pizzas with various toppings according to customer preferences, handled an industrial oven and also handled the cashier. On and off, multiple locations (wherever needed)
- Prepared Papa John's pizzas, sandwiches, and sides following store recipes.
- Processed customer orders through POS system and handled cash payments.
- Answered customer questions and supported friendly service at counter and phone.
Education
High school diploma -
Kipp Renaissance High School
New Orleans, LA 08.2012 - 08.2016
Skills
- Cash management procedures
- Processing cash transactions
- Point of sale transactions
- Cash register
- Retail sales transactions
- Order entry
- Customer service
- Guest services
- Customer inquiry response
- Hospitality customer support
- Billing issue inquiries
- Customer returns handling
- Sales
- Beverage preparation
- Drink service
- Cocktail experience
- Serving
- Bar
- Bartending
- Beer knowledge
- Spirits experience
- Sanitation
- Sanitation procedures
- Disinfection procedures
- Safety compliance
- Regulatory compliance
- Loss prevention
- Inventory management
- Stocking
- Workspace organization
- Time management
- Conflict resolution
- Basic arithmetic
- Math
- Financial Management (3 years)
- Financial management
- Strategic Planning
- Data entry
- Transaction reporting
- Computer literacy
- Computer skills
- Windows
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Document preparation
- Typing
- Writing skills
- Report writing
- Promotional activities
- Team collaboration Experience
- Leadership
- Supervisory experience
- Active listening
- Problem-solving
- Conflict resolution
- Empathy
- Communication skills
- Phone communication
- Telephone etiquette
- Call management
- Patience
- Hospitality
- Restaurant Experience
- Bar supply restocking
- Bar cleaning
- Food preparation
- Safety compliance
- Point of sale transactions
- POS
- Team collaboration Experience
- Communication skills
- Serving skills
- Empathy
- Phone communication
- Bar cleaning
- Order inquiry handling
Personal Information
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
ServSafe Alcohol Certification, TIPS, CPR Certification, Food Handler Certification.
Additional Information
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Cashier
Club 327
07.2026 - Current
General Laborer
Instawork
09.2024 - 04.2026
Bartender/Server
Stations Casino
07.2024 - 11.2024
Paraprofessional
InspireNOLA Charter Schools
07.2023 - 05.2024
Beverage Server/Bartender
L'Auberge Casino Resort
12.2021 - 06.2023
Beverage Server/Bartender
Hollywood Casino
12.2020 - 03.2022
Server/Waiter
Hooters Girl
09.2019 - 03.2020
Waitress
Pluckers Wing Bar
08.2018 - 02.2019
Papa John's Team Member
Papa John's
02.2013 - 02.2018
High school diploma -
Kipp Renaissance High School
08.2012 - 08.2016