Summary
Overview
Work History
Education
Skills
Timeline
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Rejaul Mamun

Rejaul Mamun

Buffalo,NY

Summary

Dynamic professional with a proven track record at Hilton Home2 Suites, excelling in customer service and guest relations. Recognized for enhancing guest satisfaction through meticulous cleaning and timely room preparation. Strong negotiation skills developed as a Purchases Officer, coupled with effective inventory management, ensure operational efficiency and high-quality service delivery.

Overview

17
17
years of professional experience

Work History

Housekeeping Room Attendant

Hilton Home2 Suites
08.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Purchases Officer

SDS(Shariatpur Development Society)
09.2016 - 06.2024
  • Negotiated pricing structures, delivery schedules and other contract parameters.
  • Tracked orders and shipments to inform warehouse manager of incoming loads.
  • Developed and implemented effective inventory management systems to minimize stockouts and overstock situations.
  • Assisted in the development of long-term procurement strategies aimed at promoting sustainable growth within the organization.

Manager

AG Traders Distibutor of Greemenphone
04.2008 - 05.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Master of Science - Master of Social Science

Govt.Nazimuddin College
Madaripur Dhaka Bangladesh
02-2015

Bachelor of Science - Bachelor of Social Science

Shariatpur Govt. College
Shariatpur, Dhaka, Bangladesh
04-2011

Skills

  • Customer service
  • Marketing
  • Supply inventory management
  • Issue troubleshooting
  • Equipment maintenance
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Relationship building
  • Data entry
  • Data management

Timeline

Housekeeping Room Attendant

Hilton Home2 Suites
08.2024 - Current

Purchases Officer

SDS(Shariatpur Development Society)
09.2016 - 06.2024

Manager

AG Traders Distibutor of Greemenphone
04.2008 - 05.2016

Master of Science - Master of Social Science

Govt.Nazimuddin College

Bachelor of Science - Bachelor of Social Science

Shariatpur Govt. College

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Rejaul Mamun