Rejuannee Flowers
Bartender
Dallas,TX
Overview
2
2
Certificate
10
10
years of professional experience
Education
Associate of Science - Physical Fitness Technician
Mountain View College
Dallas, TXHigh School Diploma -
Nimitz High School
Irving, TX06.2014
Skills
- Payment Processing
- Food Service
- Beverage Preparation
- Food Running
- Health Codes Compliance
- Basic Accounting
- Suggestive Selling
- Menu Memorization
- Food Preparation
- Sales Expertise
- Order Management
- Cash Register Operation
- Classic Cocktails
- Inventory
- Performance Improvement
- Changing Beer Kegs
Timeline
Bartender
Ruins
11.2023 - Current
Bar Manager
La Reunion
09.2021 - 12.2023
Bartender
Exxir
05.2020 - 10.2020
Bartender
The Peoples Last Stand
01.2019 - 03.2020
Bartender
Twin Peaks
03.2018 - 03.2020
Package Sorter and Packer
Amazon
03.2018 - 09.2018
Assistant Manager
Sonic
11.2013 - 01.2018
Associate of Science - Physical Fitness Technician
Mountain View College
High School Diploma -
Nimitz High School
Work History
Bartender
The Peoples Last Stand
01.2019 - 03.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Twin Peaks
03.2018 - 03.2020
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Ruins
11.2023 - Current
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bar Manager
La Reunion
09.2021 - 12.2023
- Enhanced team productivity through effective scheduling and task delegation.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
Bartender
Exxir
05.2020 - 10.2020
- Where they needed me I was ready for the task, and I was willing to move around as well.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
Package Sorter and Packer
Amazon
Dallas, TX
03.2018 - 09.2018
Assistant Manager
Sonic
Irving , Texas
11.2013 - 01.2018
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.