Rekia Kelly
Administration
Washington,DC
Summary
Dynamic individual with hands-on experience in administrative work and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Educational & Occupational Training (EOT)
Maximus
01.2024 - Current
- Track personal time and submit weekly documentation to maintain accurate productivity records.
- Monitor and address changes or errors that could impact productivity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Participate in interview workshops, resume building sessions, informational sessions, job fairs, and certificate courses, achieving a 90% rate in securing final round interviews.
PMO Apprenticeship Program
DC Housing Authority
02.2022 - 07.2022
- Managed over 100 calls a day while handling office duties, coordinating three parties, and meeting in person with residents.
- Utilized advanced technology for database management and office processing systems, enhancing operational efficiency.
- Managed telecommunication tasks, including answering calls, providing accurate information, taking messages, and directing inquiries to appropriate personnel.
- Conducted internet research to gather and verify information, and organized housekeeping records to ensure policy compliance.
- Collaborated with team to coordinate community outreach programs, enhancing resident engagement initiatives.
- Assisted in processing housing applications, ensuring accuracy and compliance with regulations.
Realtor Assistant
Weichert Realtors/RE/MAX
08.2003 - 01.2018
- Drafted, proofread, and managed contracts for buyers and sellers, ensuring compliance with HUD and Fair Housing laws.
- Supported realtors in staging homes, hosting open houses, and maintaining accurate client information using Microsoft Access.
- Managed and updated property listings on MLS and MRIS, removing outdated or sold listings.
- Coordinated client communications to facilitate smooth transactions and enhance client relationships.
- Organized over 100 property listings using MLS software to ensure accurate representation and timely updates.
Field Representative
United States Census Bureau
01.2010 - 08.2010
- Conducted over 1000 resident interviews to gather census data, ensuring adherence to confidentiality laws and precise data entry using a beta-testing iPhone application.
- Explained survey objectives and addressed inquiries, consistently meeting daily quotas while maintaining high accuracy standards.
- Coordinated data collection efforts across diverse communities to ensure accurate census results.
Education
Associate in Science - Business Administration
University of the District of Columbia
Washington, DC05.2020
High School Diploma - undefined
High Point Senior High School
Beltsville, MD05.2003
Skills
- Experienced in Providing High-Quality Office and Customer Support Services in High-Pressure, Fast-Paced Environments
- Proficient in Office Procedures Including Sorting, Typing, Data Entry, Filing, and Telephone Operations
- Strong Verbal and Written Communication Skills, With the Ability to Follow Instructions Effectively
- Skilled in MS Word, MS Excel, and PowerPoint Applications, With a Working Knowledge of Database Management
- Adept at Interacting With Diverse Populations and Maintaining Professionalism in Customer-Facing Roles
- Customer service
- Data analysis
- Project management
- Time management
Certification
- CPR/First Aid Certificate | Sep 2025
- DCHA PMO Training Certificate | May 2022
- Cyber Security Certificate | Mar 2022
- Unified Strategic Soft Skills Training Certificate | June 2021
- OSHA 10 Safety and Health Certification | May 2020
- Administration and Office Support Certificates | University of the District of Columbia | May 2008
Timeline
Educational & Occupational Training (EOT)
Maximus
01.2024 - Current
PMO Apprenticeship Program
DC Housing Authority
02.2022 - 07.2022
Field Representative
United States Census Bureau
01.2010 - 08.2010
Realtor Assistant
Weichert Realtors/RE/MAX
08.2003 - 01.2018
High School Diploma - undefined
High Point Senior High School
Associate in Science - Business Administration
University of the District of Columbia