Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rella Knight

Jackson,MS

Summary

Dedicated professional with extensive experience in housekeeping and retail management, notably with Holiday Inn Hotel Sandton. Excelled in maintaining high standards of cleanliness and organization, enhancing customer satisfaction and store efficiency. Skilled in teamwork and customer service, adept at improving store sales and ensuring a positive guest experience through effective leadership and attention to detail.

Overview

14
14
years of professional experience

Work History

Housekeeper

Holiday Inn Hotel Sandton
Pearl, MS
07.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Housekeeper

A/C Marriott
Jackson, MS
05.2024 - 06.2024

Clean rooms

Assistant Store Manager

Dollar Tree Stores
Jackson, MS
04.2023 - 03.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Lead Key Holder

Dollar General
Jackson, MS
03.2018 - 03.2019
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.

Housekeeper

Temp Staffing
Jackson, MS
02.2013 - 03.2017

Clean offices, hotels, nursing homes

Housekeeper

CMMC
Jackson, MS
02.2011 - 02.2013

Clean patient rooms..!

Education

N/A -

Bailey High
Jackson, MS
05.2005

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Timeline

Housekeeper

Holiday Inn Hotel Sandton
07.2024 - Current

Housekeeper

A/C Marriott
05.2024 - 06.2024

Assistant Store Manager

Dollar Tree Stores
04.2023 - 03.2024

Lead Key Holder

Dollar General
03.2018 - 03.2019

Housekeeper

Temp Staffing
02.2013 - 03.2017

Housekeeper

CMMC
02.2011 - 02.2013

N/A -

Bailey High
Rella Knight