Remadana Futrell
Chesapeake,VA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
6
6
years of professional experience
Work History
Admin Clerk
Burfoot House
01.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed tax drawers, resolved variances and filed company receipts.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
Compassion Care
She Cares
01.2023 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Cashier
Rite Aide
02.2018 - 03.2023
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Skills
- Quality Control
- Administrative Support
- File Maintenance
- Information Security
- Customer Assistance
- Cash Register Operation
- Drawer balancing
- Cash Handling
- Customer Service
- Payment Processing
- ID Verification
- Product Recommendations
- Product restocking
- Payment Collection
- Staff Mentoring
- Retail Merchandising
- Regulatory Compliance
- Cash Drawer Balancing
- Customer Relations
- Reports and documents
- Point-of-sale system operation
- Currency counting
- Feeding Assistance
- Laundry Management
- Activity Planning
- Emotional Support
- Housekeeping
- Behavior Management
- Seizure Management
- Individualized Education Plans
- Social Skills Development
Timeline
Admin Clerk
Burfoot House
01.2023 - Current
Compassion Care
She Cares
01.2023 - 02.2024
Cashier
Rite Aide
02.2018 - 03.2023