Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Remi Cervantez

Tucson,AZ

Summary

Highly experienced with 30+ years in the Banner and UMC Security Department. Several roles including Associate Manager, K9 Handler, Security Officer. Proficient in Origami report writing. Expansive knowledge of Security Department Policies and Procedure.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Security Officer

Banner University Medical Center Tucson
Tucson, AZ
01.2024 - Current
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Maintained accurate logs of all security related activities.
  • Responded to alarms and conducted investigations as required.
  • Completed incident reports to record security or loss prevention incidents.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Associate Manager

Banner University Medical Center Tucson
Tucson, AZ
07.2014 - 12.2023
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Evaluated performance of team members and provided consistent coaching to improve skills.
  • Maintained accurate records of employee attendance and payroll information.
  • Ensured compliance with company regulations, laws, and safety standards.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Prioritized and delegated tasks for efficient completion within team environment.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.

K9 Handler

Banner University Medical Center Tucsom
Tucson, AZ
02.2007 - 07.2014
  • Conducted searches for suspects or missing persons utilizing scent article tracking techniques with assistance from the K9 unit.
  • Ensured proper handling of K9 unit to ensure safety of both handler and public at all times.
  • Kept records documenting animal health, diet or behavior.
  • Maintained records of training sessions, certifications and medical visits for each K9 unit.
  • Responsible for providing daily care and training of K9 unit, including feeding, grooming, exercising and maintaining general health.

Security Officer

Banner University Medical Center Tucson
Tucson, AZ
07.1995 - 02.2007
  • Completed incident reports to record security or loss prevention incidents.
  • Maintained accurate logs of all security related activities.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Verified photo IDs and tickets to allow guests passage.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.

Valet Attendant

University Medical Center, UMC
Tucson, AZ
07.1994 - 09.1995
  • Coordinated team of valets handling car parking needs for regular guests and special event parking.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Greeted customers and took car keys to park vehicles in available spots.
  • Greeted customers and provided excellent customer service.

Education

High School Diploma -

Canyon Del Oro
Oro Valley
05-1993

Skills

  • Metal detector operation
  • Dispatch
  • Incident reporting
  • Access control management
  • Report writing
  • Active shooter training
  • Conflict de-escalation
  • Alarm monitoring
  • CCTV monitoring
  • Operations management
  • Staff management
  • Emergency response

Accomplishments

  • Received "promote to next level" rating from current team leader on last ARC

Languages

Spanish
Elementary
English
Professional

Certification

  • BLS certified
  • DPS fingerprint clearance

Timeline

Security Officer

Banner University Medical Center Tucson
01.2024 - Current

Associate Manager

Banner University Medical Center Tucson
07.2014 - 12.2023

K9 Handler

Banner University Medical Center Tucsom
02.2007 - 07.2014

Security Officer

Banner University Medical Center Tucson
07.1995 - 02.2007

Valet Attendant

University Medical Center, UMC
07.1994 - 09.1995
  • BLS certified
  • DPS fingerprint clearance

High School Diploma -

Canyon Del Oro
Remi Cervantez