Remon Al Haddad
Richardson,TX
Summary
Hardworking and passionate, with strong organizational skills eager to secure an entry-level position. Ambitious and dependable character, with a desire to learn and succeed. Previously successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges and growth opportunities utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
In-Home Environmental Efficiency Analyst
Fama GmbH
01.2023 - 02.2024
- Contributed towards cost-saving initiatives by improving sequence of operations. Resulting in a reduction of expenses of an estimated average of €11,520.00 annually.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines, often effectively collaborating with cross-functioning teams to enhance efficiency.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Collaborated with cross-functional teams to develop comprehensive inspection plans for complex projects.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
- Prepared reports detailing findings of inspections, investigations, and tests.
Co-Founder & Project Manager
Bee English
01.2015 - 03.2019
- Oversaw end to end process including client acquisition, marketing and sales. Successfully secured contracts with national and international commercial businesses, along with private clients.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Coordinated and managed small teams by creating schedules, lesson-plans and teaching resources.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
Customer Service Representative
JADE Cosmetics
06.2011 - 08.2013
- Avoided revenue losses with diligent attention to customers’ needs and complaints.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Arts - International Economic Relations
University of New York In Prague
Prague, Czech Republic12.2021
Bachelor of Arts - Economics
Universidade Catolica De Brasila
Brasilia, Brazil2014
Portuguese Language Certification - NEPPE
Universiade De Brasilia
Brasilia2012
GED -
Rockville High School
Vernon, Connecticut11.2011
High School Diploma -
Bayernkolleg Augsburg
Augsburg, Germany2007
Skills
- Documentation And Reporting
- Client Relations
- Problem-solving abilities
- Computer Proficiency
- Front-End Development
- Document Management
Languages
German
Native or Bilingual
English
Native or Bilingual
Portuguese
Full Professional
Timeline
In-Home Environmental Efficiency Analyst
Fama GmbH
01.2023 - 02.2024
Co-Founder & Project Manager
Bee English
01.2015 - 03.2019
Customer Service Representative
JADE Cosmetics
06.2011 - 08.2013
Bachelor of Arts - International Economic Relations
University of New York In Prague
Bachelor of Arts - Economics
Universidade Catolica De Brasila
Portuguese Language Certification - NEPPE
Universiade De Brasilia
GED -
Rockville High School
High School Diploma -
Bayernkolleg Augsburg
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