REMONE SIMPSON
Mounds View,MN
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Landscaper
Savatree LLC
Minnesota
04.2026 - Current
- Maintained landscaping equipment and completed site prep tasks under tight deadlines, ensuring readiness for projects across residential and commercial properties.
- Maintained landscaping equipment and completed site prep tasks under tight deadlines across residential and commercial properties.
- Executed landscape installations and seasonal maintenance per client specifications, collaborating with crew leads to ensure timely project completions.
Food and Beverage Server / Snack Bar Attendant
Fishers Island Club
New York
01.2021 - 01.2023
- Served members and guests in main dining room and snack bar during high-volume summer seasons, coordinating with 12+ staff to streamline service flow and enhance guest experience.
- Delivered à la carte service, banquet functions, and outdoor dining across multiple venue areas, maintaining timing and quality standards during overlapping events.
- Set up and broke down banquet and club events for 200+ guests, maintaining quality and presentation standards and ensuring all areas were clean and organised before and after service.
- Provided menu recommendations and personalized service to members and guests, building repeat visits through strong product knowledge.
- Monitored guest satisfaction, addressed concerns promptly, and implemented service recovery strategies to uphold high standards in an elite private club environment.
- Followed all health and safety regulations and club policies in all dining areas.
Waiter/ Food Runner
Courtleigh Hotel and Suites
Jamaica
01.2022 - 01.2023
- Delivered fast, friendly guest service and managed cash drawers while ensuring cleanliness of dining and counter areas.
- Processed orders and served food & beverages to guests while efficiently cleaning and setting tables.
- Maintained cleanliness and sanitation of work areas, restocked stations, arranged tables, ironed linens, and polished silverware, glasses, plates, and brass trays.
Shift Supervisor
Restaurants Associates Limited - Popeyes
Jamaica
05.2025 - 04.2026
- Supervised daily front and back-of-house operations during peak shifts, maintaining order accuracy and speed of service across dine-in and drive-thru.
- Assigned cooks to grill, fry, and prep stations based on skill level, maintaining speed and accuracy during busy lunch and dinner rushes.
- Completed ServSafe training and obtained certification in food safety practices.
Line Cook / Housekeeping
Breezy Point Resort
Minnesota
05.2024 - 05.2025
- Executed high-volume food preparation and maintained property presentation standards, enhancing cross-functional resort operations.
- Coordinated with front-of-house staff to expedite orders and reduce ticket times during peak service, improving customer satisfaction.
Restaurant Waiter
Spanish Court Hotel & Spa
Kingston, Jamaica
04.2019 - 06.2022
- Coordinated service for large parties of up to 16 guests in boutique hotel dining room, ensuring timely coursing and smooth execution of multi-party reservations.
- Trained incoming servers on food handling, temperature controls, and side-work routines to maintain service standards.
- Recognized outstanding service excellence and earned the Rising Star Award, Team Member of the Quarter, and a Certificate of Appreciation.
Education
Bachelor of Science - Tourism & Hospitality Management
University of the Commonwealth Caribbean
Certificate - Restaurant Server
American Hotel & Lodging Educational Institute (AHLEI)
01-2020
Diploma - Dining Room Supervisor
NCTVET & Boys Town Vocational Training Center
01-2020
Certificate - Team Jamaica
Tourism Product Development Company
01-2019
Skills
- Site preparation, flattop, deep fryer, High-volume preparationaration, batch cooking, FIFO inventory management, Cost control, à la carte service, garnishing, cleaning procedures
- Hospitality & Service: Customer service, table service, menu knowledge, order accuracy, Wine pairing, upselling strategies, Guest loyalty, Conflict management, cashier operations, event setup/breakdown
- Operations & Leadership: POS systems (Toast, Square, Aloha), cash handling, shift supervision, Training programs, Labor oversight, cost control, team leadership
- Safety compliance, HACCP, Food safety standards, Health code compliance, Safety protocols
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
- Landscape installation
Certification
- ServSafe Food Handler – March 2026 | National Restaurant Association
- NCTVET - Events Coordinator (2024)
- AHLEI – Certified Restaurant Server (2020)
- NCTVET – Dining Room Supervisor (2020)
- NCTVET – Food and Beverage Captain Level 2 (2019)
- Tourism Product Development Company – Team Jamaica (2019)
Section name
Status: Current H-2B Visa Holder in the U.S. | Seeking In-Country Winter Transfer | Available Nov 2026
Languages
English
Native or Bilingual
Timeline
Landscaper
Savatree LLC
04.2026 - Current
Shift Supervisor
Restaurants Associates Limited - Popeyes
05.2025 - 04.2026
Line Cook / Housekeeping
Breezy Point Resort
05.2024 - 05.2025
Waiter/ Food Runner
Courtleigh Hotel and Suites
01.2022 - 01.2023
Food and Beverage Server / Snack Bar Attendant
Fishers Island Club
01.2021 - 01.2023
Restaurant Waiter
Spanish Court Hotel & Spa
04.2019 - 06.2022
Certificate - Team Jamaica
Tourism Product Development Company
Diploma - Dining Room Supervisor
NCTVET & Boys Town Vocational Training Center
Certificate - Restaurant Server
American Hotel & Lodging Educational Institute (AHLEI)
Bachelor of Science - Tourism & Hospitality Management
University of the Commonwealth Caribbean