Summary
Overview
Work History
Education
Skills
Timeline
Generic

REMUEL SALTOC

1855 Great Plains Way Bolingbrook,IL

Summary

Organized and detailed-oriented Loan Officer with almost 5 years in Sales and customer service experience. Understands general marketing principles, sales and finance concepts. Focused on high levels of accuracy and efficiency. Exceptionally customer and service oriented with deep sales experience and committed to reach company goals.


My goal is to pursue to be successful mortgage loan originator and enhance my knowledge and interpersonal skills acquired to acquire a broad prospective on business principles and practices and to contribute strong customer-service focus in a creative and exciting marketing-oriented setting to scope duties and responsibilities in mortgage industries and be able to successfully contribute in the improvement of the company's overall growth.

Overview

13
13
years of professional experience

Work History

Loan Officer

CrossCountry Mortgage, LLC
08.2019 - Current
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Collaborated with other departments to promptly process loan applications.

Senior Bank Teller

Metropolitan Bank & Trust Company
02.2011 - 12.2015
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified potential needs through observation, questioning, and listening.
  • Recognized and prevented fraudulent activities and suspicious transactions.

Education

Bachelor of Science - BSBA Major in Marketing

Adamson University
Manila, Philippines
03.2010

Skills

  • Terms Negotiation
  • Bottom Line LoanMaster Loan Servicing
  • Customer Service-Focused
  • Financial Analysis Aptitude
  • Sales Expertise
  • Financial Transactions Expertise

Timeline

Loan Officer

CrossCountry Mortgage, LLC
08.2019 - Current

Senior Bank Teller

Metropolitan Bank & Trust Company
02.2011 - 12.2015

Bachelor of Science - BSBA Major in Marketing

Adamson University
REMUEL SALTOC