Ren Sears

• Advanced from General Office Clerk to Tenant Relations Lead, supporting leasing and maintenance teams.
• Aided leasing, general office clerks, and maintenance staff to optimize housing operations.
• Created and executed training initiatives for new office clerk integration.
• Oversaw Self-Help Center inventory, ordering, and resident tool distribution.
• Directed community center bookings and delivered housing assistance to residents.
• Addressed resident issues and conflicts with expertise.

• Planned and executed events for up to 750+ attendees, leading a team of ~20 staff.
• Oversaw scheduling, training, and on-site operations to ensure seamless service.
• Conducted client consultations to align event setup, menus, and equipment with expectations.

• Delivered classroom support to improve students' English speaking, listening, and writing skills.

Promoted active engagement with children to develop essential conversational skills, knowledge of English language, and cultural immersion.

• Directed daily catering and restaurant operations; supervised scheduling and training.
• Served as client liaison, ensuring orders and service standards were met.

• Prepared baked goods, managed inventory, and assisted with event setup.